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General Liability Litigated Claims Specialist (Construction)
General Liability Litigated Claims Specialist (Construction)Zurich North America • Addison, TX, US
General Liability Litigated Claims Specialist (Construction)

General Liability Litigated Claims Specialist (Construction)

Zurich North America • Addison, TX, US
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General Liability Litigated Claims Specialist (Construction)

At Zurich North America Claims we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. The ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct work in their preferred location while facilitating in-person connections and collaborative activities when meaningful and valuable. Occasional in-office attendance should be expected.

Zurich North America is seeking a Litigated Claims Specialist to join our high-performing Commercial General Liability Construction team. If you're passionate about resolving complex issues, collaborating with sharp legal and business minds, and delivering outstanding service to clients, this role could be the next exciting step in your career.

The selected candidate should be able to report on a hybrid work schedule to one of these Zurich offices : Atlanta, GA; Maitland, FL; Addison, TX; Schaumburg, IL; Rocky Hill, CT; Parsippany, NJ.

What You Will Do

  • Manage and resolve high-exposure, multi-party commercial general liability claims within the construction space from start to finish, with a focus on quality, efficiency, and service excellence.
  • Partner closely with internal and external counsel, underwriters, and risk professionals.
  • Provide clear, timely communication to customers and stakeholders throughout the claim process.
  • Ensure claims are handled in accordance with regulatory standards and company protocols.

You'll be empowered to own your claims portfolio while contributing to Zurich's commitment to industry leadership and customer trust.

Basic Qualifications

  • Bachelor's Degree and 3+ years of experience in Claims or Insurance OR
  • Zurich Certified Insurance Apprentice, including an associate degree, with 3+ years of experience in Commercial General Liability Claims OR
  • Completion of Zurich Claims Training Program with 2+ years of experience in Claims or Insurance OR
  • High School Diploma or Equivalent with 5+ years of experience in Commercial General Liability Claims AND
  • Must obtain and maintain required adjuster license(s)
  • Knowledge of insurance regulations, markets, and products
  • Proficiency in Microsoft Office

    • Preferred Qualifications

  • 5+ years of experience handling Commercial General Liability claims
  • 5+ years of experience handling Construction claims
  • Work experience with a carrier
  • Effective verbal and written communication skills
  • Strong analytical, critical thinking, and problem-solving skills
  • Excellent time management, prioritization, and multi-tasking abilities
  • Experience in team collaboration and building cross-functional relationships
  • Proficiency in explaining complex financial and actuarial concepts
  • Ability to assess the scope and exposure of moderately complex claims
  • Expertise in the reserving process for indemnity and expenses
  • Capability to develop and execute negotiation strategies
  • Skill in identifying nuances in customer and business partner interactions
  • Proficiency in presenting claim resolution information to stakeholders

    • Compensation and Benefits

    Compensation is influenced by location, role, skill set, and experience. The proposed salary range for this position is $58,700.00 - $96,200.00, with short-term incentive bonus eligibility set at 10%. Zurich provides a comprehensive benefits package and Total Rewards information can be found on our site.

    Additional Information

    As an equal opportunity employer, Zurich North America provides equal opportunities for all qualified applicants without regard to race / ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Zurich does not accept unsolicited resumes from search firms or employment agencies. Location(s) : AM - Parsippany, AM - Addison, AM - Atlanta, AM - Maitland, AM - Rocky Hill. Remote Working : Hybrid. Schedule : Full Time. Employment Sponsorship Offered : No.

    About Zurich

    Zurich in North America is a leading provider of commercial property-casualty insurance solutions and risk management services. We strive to foster an inclusive environment where diverse voices are heard, and our people feel a sense of belonging.

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    General Construction • Addison, TX, US