Manager, Revenue Cycle Management

Manager, Revenue Cycle Management

The Manager, Revenue Cycle Management, is responsible for overseeing the insurance collection follow-up team to ensure timely and accurate resolution of outstanding insurance claims.

This role leads strategy development, performance monitoring, and process improvement initiatives to optimize cash flow, reduce aging accounts, and ensure compliance with payer and regulatory requirements.

Responsibilities :

• Lead and manage the daily operations of the insurance follow-up team, ensuring productivity and quality standards are met.
• Monitor aging reports and key performance indicators (KPIs), including Days in AR, denial rates, and collection targets.
• Develop and implement processes to improve claim resolution timelines and reduce denials and underpayments.
• Provide training, mentorship, and performance evaluations for AR follow-up staff.
• Coordinate with billing, coding, and other departments to address claim issues and streamline workflows.
• Serve as the point of escalation for complex or high-dollar claims.
• Stay current with payer policy changes, compliance regulations, and industry best practices.
• Analyze trends in denials and rejections to recommend and implement preventive measures.
• Prepare and present reports to senior leadership on collection performance, trends, and areas for improvement.
• Participate in hiring, onboarding, and ongoing staff development initiatives.
• Handles other duties and projects assigned.

Qualifications :

Anticipated Salary Range : $98,200 $140,300 USD Annual

Benefits : Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity / expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.