Job Summary :
Reporting to the Accounts Receivable Manager, this position manages customer accounts, processes customer payments, oversees collections and deductions, while supporting accurate and timely financial reporting.
Without restricting the generality of the above-stated basic functions, this position shall perform such duties and responsibilities as may be assigned including but not restricted to the following :
Responsibilities :
- Handle daily deposits and process credit card payments
- Manage collections on delinquent accounts
- Monitor customer invoices across various billing processes (EDI, direct import, customer portals) and communicate any issues
- Work directly with customers regarding billing discrepancies and questions
- Escalate delinquent accounts and program discrepancies to management
- Prepare and review monthly statements for assigned portfolio
- Process customer deductions (rebates, indirect deviations, promotions, defectives) accurately
- Validate and process customer credits, including returns and delivery discrepancies
- Partner with sales administration and customer service to resolve deduction issues
- Provide internal usage reports of promotional programs, as needed
- Support the team with ad hoc reports and special requests
- Contribute to monthly reportingand provide support for month-end requirements
Required Skills / Experience :
High school diploma paired with an accounting certificate or diplomaMinimum 5 years of high-volume Accounts Receivable experienceStrong customer service mindset and ability to work well in a teamProfessional and discreet mannerExcellent attention to detail and accuracyDeadline-oriented, particularly for period-end dutiesEager to learn and grow skillsProficient in Microsoft ExcelExperience with NetSuite software is an assetJob Posted by ApplicantPro