Senior Director of Medical Services

Job Description

Job Description

Senior Director of Medical Services Dedicating your career to caring for others should bring you fulfillment—not burnout. At Primary Health Network (PHN), we believe in putting people first—our patients, our communities, and just as importantly, our employees. As a leading Federally Qualified Health Center, PHN is more than just a healthcare organization—we're a mission-driven community of compassionate professionals who believe in care that goes deeper. Here, you’re not just filling a role—you’re joining a movement to reimagine healthcare from the inside out. We prioritize employee wellbeing, because we know that when our caregivers thrive, so do our patients. Whether you’re at the front lines or behind the scenes, your work here truly matters. We offer a collaborative, supportive environment where innovation is encouraged, your voice is heard, and your growth is valued. At PHN, we don’t just fill positions—we fulfill a purpose. Join us and help bring the joy back to healthcare—one patient, one colleague, and one community at a time. Position Overview : The Senior Director is responsible in the supervision and monitoring of the Medical Regional Directors (RD) in the operations department, and to assist the Chief Operations Officer (COO) in the operational activities of the network in an effort to maximize growth and stability. Essential Duties :

• Provide the supervision and monitoring of performance of Regional Directors (RDs)
• Ensures that RD’s assigned duties are completed in a timely fashion consistent with organizational standards of accuracy and patient care.
• Assist with monitoring revenues and expenses of sites and programs within the department.
• Assist with providing education to RD’s.
• Assists with provider schedules and reviews FTE for site for staffing ratios.
• Responsible to ensure RD’s are assisting in training appropriately.
• Review programs and processes of sites and department for efficiency and value.
• Policy / Procedure development and review.
• Direct oversight of identified practices.
• Works very closely with the COO on oversight of the department and assures effective communication and coordination with other department.
• Responsible for RD’s TOR, timecard approvals etc.
• Conduct interviews with RD’s, and the COO.
• Assist the COO in the opening of a new practice site
• Responsible for requesting support staff and / or additional provider analysis.
• Provide leadership and training to the RD’s.
• Assists and assures JC, HRSA, and any other regulatory bodies.
• Assists and assures PCMH principles.
• Other duties as assigned Location and hours of the position63 Pitt Street Sharon, PA 16146Monday to Friday : 8.00am to 4.30pmThis opportunity is designed for in-person collaboration and is based at our Operations department in Sharon, PA. Job Requirements :
• Minimum of a bachelor’s degree in health care related field with at least 4 years of health care management. Master’s degree and a degree in the health care such as nursing preferred.
• Previous experience in a community health center preferred.
• Previous experience in practice management preferred.
• Must possess excellent communication skills.
• Proficient computer skills required BenefitsChoosing PHN means more than a job title; it's a holistic experience that nurtures every facet of your well-being and aspirations.
• Medical / Dental / Vision (Employee and Family plans available, eligible immediately upon start)
• Employer Paid Short Term disability
• Employer Paid Life Insurance
• Retirement Plan
• Paid Time Off
• 8 Paid Holidays
• College Savings Plan
• Fitness Center Membership Reimbursement
• ID Shield & Legal Shield
• Volunteer Time Off Program Primary Health Network is an Equal Opportunity Employer (EOE).