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IT Software QA Advisor

IT Software QA Advisor

APN Software Services IncMemphis, TN, United States
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Required :

  • 8 plus years QA Experience
  • Leadership experience (Leading Meetings, Attend Project Meetings, Track Prod Defects and Reviewing testing documents)
  • Strong communications skills
  • Strong Organizational skills
  • Good SQL / Oracle skills
  • Good Troubleshooting skills
  • Basic Unix experience
  • Manual Testing
  • Preferred :
  • Progress Language
  • Quality Center / ALM
  • SharePoint
  • Smartsheet for Project Tracking

PRIMARY PURPOSE :

To design, develop, maintain, test and debug tests for software and applications; to determine the compatibility and impact of new programs on existing system tests and test plans; to develop expertise in and assume responsibility for one or more specific system functions; to formulate / define system scope and objectives; to devise or modify tests to verify implementation of complex problems; to assume responsibility for project completion; and to provide guidance and training to Quality Assurance Analyst I colleagues.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES :

  • Becomes familiar with all aspects of the application including reports, parameters, claims management, intake services, carrier / client interfaces and vendor / business partner interfaces.
  • Assumes responsibility and develops expertise for a all areas of current Temp Housing claim systems, financial systems and client / customer portals
  • Defines and establishes quality assurance procedures, standards, metrics reporting and auditing.
  • Analyzes user needs as required; leads in the design of tests to verify that end user needs have been met.
  • Develops and maintains software test scripts and test plans to verify systems meet the specifications outlines in data processing requests.
  • Assists with deployments of code base from QA / Test to production.
  • Tests and verifies software; assists in testing projects for members of the programming staff.
  • Prepares documentation for assigned projects and follows software release procedures.
  • Assists in the professional growth of Quality Assurance Analyst I colleagues.
  • Evaluates and implements pre-established standards and guidelines as they pertain to design and development of tests and test plans.
  • Maintains up-to-date knowledge of current quality assurance tools and other technology advances.
  • Delivers and maintains the highest quality of customer services to our clients.
  • ADDITIONAL FUNCTIONS AND RESPONSIBILITIES :

  • Performs other duties as assigned.
  • Supports the organization's quality program(s).
  • Travels as required.
  • SKILLS & KNOWLEDGE :

  • Knowledge of client / server applications and claims management systems
  • Excellent project management skills
  • High level of self-motivation
  • Excellent oral and written communication, including presentation skills
  • PC literate, including Microsoft Office products
  • Leadership skills
  • Analytical and interpretive skills
  • Strong organizational skills
  • Excellent interpersonal skills
  • Ability to work independently
  • Ability to work in a team environment
  • Ability to meet or exceed Performance Competencies
  • EDUCATION & LICENSING :

    Bachelor's degree from an accredited college or university required. Information Systems or Computer Science major preferred.

    EXPERIENCE :

    Eight (8) years of information technology / computer science experience or equivalent combination of education and experience required, including four (4) years of testing / quality assurance experience with two (2) years specialized experience with emphasis on interpreting user requirements, and development of business application tests required. Insurance industry experience preferred.

    WORK ENVIRONMENT :

    When applicable and appropriate, consideration will be given to reasonable accommodations.

    Mental : Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

    Physical : Computer keyboarding, travel as required

    Auditory / Visual : Hearing, vision and talking

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    Software Qa • Memphis, TN, United States

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