Talent.com
Enterprise Tax Support Specialist
Enterprise Tax Support SpecialistAsure Software • Santa Ana, CA, US
Enterprise Tax Support Specialist

Enterprise Tax Support Specialist

Asure Software • Santa Ana, CA, US
job_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Description

Job Description

Salary : $33.00-38.00

Who we are

Over600 employees strong, Asure sees Human Capital Management (HCM) through the lens of entrepreneurs and executives with an owners mentality. We help businesses develop their Human Capital to get to the next level, stay compliant, andallocatetheir time,moneyand technology toward growth. Our HCM platform empowers more than100,000 clientsto build great teams and better manage their people while staying compliant in an ever-changing HR legislative landscape. Asures HCM offering includes Payroll & Tax, HR, and Time & Attendance software and HR Services ranging from online compliance tools to a fully outsourced HR department.

This is an on-site position and can be based from any of Asure's hub office locations including Austin, TX; Santa Ana, CA; Burlington, VT; Cherry Hill, NJ; Rochester, NY; Tampa, FL; or Cherry Hill, NJ

How you will contribute :

Client Relationship Management

  • Serve as the primary point of contact for assigned enterprise clients, providing proactive communication and exceptional service.
  • Develop a deep understanding of each clients payroll tax structure, operations, and compliance needs.
  • Build and maintain strong partnerships with client payroll and finance teams to ensure consistent, compliant tax operations.
  • Conduct regular client review meetings to discuss performance metrics, outstanding items, and upcoming deadlines.
  • Manage client cases and inquiries to ensure timely, accurate, and thorough resolution in line with service-level agreements (SLAs) and key performance indicators (KPIs).

Payroll Tax Compliance & Support

  • Ensure timely setup and maintenance of all client tax types and agencies, including registration updates, rate / frequency changes, and authorization management.
  • Monitor and manage SUI (State Unemployment Insurance) rate updates, tax payment frequencies, and ID number maintenance to prevent compliance issues.
  • Partner with clients to resolve payroll tax exceptions, unfiled returns, unpaid balances, or missing agency registrations.
  • Collaborate closely with clients during quarterly and year-end processing to ensure full compliance and accurate reconciliation.
  • Support variance analysis and tax reconciliation efforts to ensure accuracy across all filings and payments.
  • Work with internal teams to address funding discrepancies, NSFs, or payment reversals promptly and accurately.
  • System Guidance & Process Optimization

  • Provide guidance and technical assistance on the APTM platform and related systems, ensuring clients fully understand system features and functionality.
  • Support client training and onboarding for new users or process updates.
  • Identify opportunities to streamline client processes or improve tax data accuracy through better system usage or internal collaboration.
  • Document and maintain best practices, SOPs, and reference materials for client use and internal training.
  • Collaboration & Continuous Improvement

  • Partner with internal departmentsincluding Accounting, Implementation, and Product teamsto resolve issues and enhance service quality.
  • Proactively identify process or system issues affecting enterprise clients and recommend solutions.
  • Participate in special projects and initiatives designed to enhance client experience, compliance, and operational efficiency.
  • Escalate potential compliance risks or complex issues to management as appropriate.
  • Qualifications

  • Minimum of 2 years of payroll tax filing and / or payment experience, preferably supporting large or multi-state employers.
  • High school diploma or GED required; associate or bachelors degree preferred.
  • Strong knowledge of multi-state payroll tax compliance and agency requirements.
  • Experience in enterprise-level payroll environments (e.g., 1,000+ employees or multi-EIN organizations) preferred.
  • Prior experience with PEO or HCM platforms preferred.
  • Exceptional attention to detail, analytical thinking, and organizational skills.
  • Excellent written and verbal communication skills; able to communicate complex tax issues clearly and professionally.
  • Proficiency in Microsoft Office (Excel, Word), Outlook, Salesforce, and payroll / tax software systems.
  • Ability to balance multiple priorities, work independently, and maintain accuracy in a fast-paced, deadline-driven environment.
  • Strong commitment to compliance, ethics, and high-quality client service.
  • Compensation

    The base range for this role is $33.00-38.00 per hour depending upon level of experience.

    This role offers a comprehensive benefit package.

    Benefits

  • Medical, Dental, Vision, HSA, FSA- All effective on day 1!
  • Company paid Basic Life Insurance, A+D, Long-Term Disability, and Short-Term Disability
  • 401K Program with 3% safe harbor contribution
  • Employee Stock Purchase Program
  • Fitness Reimbursement Program
  • Self-Managed PTO
  • We are an equal opportunity employer. All candidates must be legally authorized to work in the US, as we are unable to sponsor or transfer Visas at this time.

    NO AGENCIES PLEASE

    Any unsolicited resumes sent to Asure Software from a third party, such as an Agency, including unsolicited resumes sent to Asures mailing address, faxmachineor email address, directly to employees or hiring managers will be considered Asure property. Asure will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

    serp_jobs.job_alerts.create_a_job

    Tax Specialist • Santa Ana, CA, US

    Job_description.internal_linking.related_jobs
    Manager, Customer Tax Support

    Manager, Customer Tax Support

    Asure Software • Santa Ana, CA, US
    serp_jobs.job_card.full_time
    Over600 employees strong, Asure sees Human Capital Management (HCM) through the lens of entrepreneurs and executives with an owners mentality. We help businesses develop their Human Capital to get t...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Enterprise Implementation Specialist

    Enterprise Implementation Specialist

    VirtualVocations • Corona, California, United States
    serp_jobs.job_card.full_time
    A company is looking for an Enterprise Implementation Specialist to guide large customers through onboarding, data migration, implementation, and training. Key Responsibilities Manage the customer...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Business Support Specialist

    Business Support Specialist

    VirtualVocations • Corona, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Business Support Specialist to provide critical support to leadership and engineering teams.Key Responsibilities Collaborate with Global Talent Acquisition to support r...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Support Specialist - Tax

    Customer Support Specialist - Tax

    Asure Software • Santa Ana, CA, US
    serp_jobs.job_card.full_time
    Over600 employees strong, Asure sees Human Capital Management (HCM) through the lens of entrepreneurs and executives with an owners mentality. We help businesses develop their Human Capital to get t...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Senior Tax Associate

    Senior Tax Associate

    VirtualVocations • Orange, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior Tax Associate to manage and review complex tax returns and provide strategic tax planning. Key Responsibilities Prepare and review individual, corporate, and part...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Technical Support Specialist

    Technical Support Specialist

    VirtualVocations • Ontario, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Technical Customer Support Specialist for 3D Modeling Software.Key Responsibilities : Establish rapport with customers through empathetic and professional interaction M...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Remote Technical Support Specialist

    Remote Technical Support Specialist

    VirtualVocations • Corona, California, United States
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    A company is looking for a Remote Customer Technical Support specialist.Key Responsibilities Provide technical assistance and customer education through inbound phone calls regarding alarm system...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Claims Support Specialist

    Claims Support Specialist

    VirtualVocations • Corona, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Claims Support Specialist to provide customer service and support in the claims management process. Key Responsibilities Monitor phone queue and provide assistance for n...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Tax Expert - 2+ Yrs Paid Tax Experience Required

    Tax Expert - 2+ Yrs Paid Tax Experience Required

    Intuit • Los Angeles, CA, US
    serp_jobs.job_card.full_time
    Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Experts in one of our new TurboTax locations across the United States on a ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Tax Compliance Manager

    Tax Compliance Manager

    VirtualVocations • Signal Hill, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Tax and Compliance Manager.Key Responsibilities Lead federal, state, and local tax compliance matters across multiple entities and states Collaborate with external tax...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Tax Specialist

    Tax Specialist

    Automatic Data Processing • San Dimas, CA, US
    serp_jobs.job_card.full_time
    Are you ready to join a company offering career advancement opportunities throughout your career journey? Do you want to join a company with award-winning training and world-class service guideline...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Accounts Receivable Specialist

    Accounts Receivable Specialist

    Vaco by Highspring • San Clemente, CA, US
    serp_jobs.job_card.full_time
    Accounts Receivable Specialist – San Clemente, CA.Full-time, Temp-to-Hire | 100% Onsite.Join a growing accounting team of nine at a well-established, San Clemente–based company in the environmental...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Product Support Specialist

    Product Support Specialist

    VirtualVocations • Ontario, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Product Support Specialist to provide technical support and ensure system integrity for their SaaS platforms. Key Responsibilities Deliver high-quality technical support...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Arizona Licensed Tax Professional

    Arizona Licensed Tax Professional

    VirtualVocations • Garden Grove, California, United States
    serp_jobs.job_card.full_time
    A company is looking for an Experienced Tax Professional - Remote.Key Responsibilities Conduct tax interviews with clients and support do-it-yourself online tax clients through virtual tools Gen...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Tax Accountant

    Tax Accountant

    VirtualVocations • Garden Grove, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Tax Accountant responsible for preparing various tax returns and assisting with audits.Key Responsibilities Prepares Federal and State Income Tax Returns, Franchise Tax...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Tax Specialist I - Implementation

    Tax Specialist I - Implementation

    Asure Software • Santa Ana, CA, US
    serp_jobs.job_card.full_time
    Over 600 employees strong, Asure sees Human Capital Management (HCM) through the lens of entrepreneurs and executives with an owner's mentality. We help businesses develop their "Human Capital" to g...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Tax Senior - High Net Worth

    Tax Senior - High Net Worth

    VirtualVocations • Corona, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Tax Senior - High Net Worth.Key Responsibilities Provide tax compliance and advisory services to High-Net-Worth Individuals, including multi-state filings and complex t...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Travel Support Specialist

    Travel Support Specialist

    VirtualVocations • Corona, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Travel Support Specialist.Key Responsibilities Provide billing support including data entry, coding transactions, and securing vendor invoices Assist with site onboard...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted