Program Manager

Program Manager

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job Summary

The Program Manager oversees vendor contract management and the On-Demand procurement process for designated facilities. This role manages vendor relationships, ensures contractual compliance, maintains financial integrity of purchase order lifecycles, and supervises Variable Support Managers and Business Partner personnel, providing support to the Facility Manager. The position requires strong organizational skills and attention to detail to effectively manage contracts while ensuring compliance with JLL and client procedures. The Program Manager will provide site coverage in the absence of the Facility Manager and provide variable support to the Facility Manager as requested to ensure the seamless and high-quality performance delivery of the facilities team.

Key Responsibilities

Contract & Vendor Management

Serve as primary contact for contract services

Oversee all vendor contracts, ensuring contractual requirements are met

Host vendor site tours, equipment reviews, and resolve vendor conflicts

Own SCM Site Orientation process and at the request of the Facility Manager, solicit bids for goods and services

Conduct SFMEA reviews and serve as liaison between vendors and client for approvals

On-Demand Program Management

Create and manage purchase order checkbooks and project tracking

Enter quotes, submit On-Demand requests, and obtain necessary approvals

Manage complete purchase order lifecycle from creation to closure

Process vendor invoice approvals and compile month-end accruals

Oversee On-Demand project execution and monthly close-out activities

Team Supervision & Administration

Support Variable Support Manager and Shift Supervisor personnel and provide coverage when needed

Review Corrigo work orders and ensure timely completion and closure of all vendor partner services

Create E1 purchase orders and resolve BTAP and GRNV issues

Prepare and distribute weekend work lists and compile operational reports

Operational Support

Coordinate snow removal operations, planning, and salt inventory management

Schedule preventative maintenance, annual inspections, and other vendor support services

Support plant events including shutdowns, recognition events, and VIP visits

Complete Safety Incident Reports and ensure action item implementation

Participate in weekly / monthly client and JLL operational meetings

Required Skills & Qualifications

Education & Experience

Minimum 5 years industry experience in manufacturing environment, third-party service provider, or facility management support

Proven contract management and vendor relationship experience

Supervisory experience with facilities or operations teams

Technical Skills

Proficiency in Corrigo, Maximo and E1 systems

Strong understanding of purchase order lifecycle management

Ability to interpret contract language and terms

Experience with procurement and bid solicitation processes

Core Competencies

Strong organizational, written, and verbal communication skills

Excellent interpersonal and supervisory capabilities

Detail-oriented with strong analytical abilities

Ability to work effectively in fast-paced environments

Financial acumen for budget and cost management support

Preferred Skills & Qualifications

Advanced Experience

Experience in manufacturing or industrial facility environments

Background in site contract management

Experience in managing and overseeing vendor services

Specialized Knowledge

Understanding of OSHA and safety compliance requirements

Experience with SFMEA / PTP safety processes

Experience with Safety Contract Management (SCM)

Experience with Business Plan Deployment (BPD) board management

Technical Expertise

Advanced Excel and data analysis capabilities

Experience with additional CMMS platforms beyond Corrigo

Knowledge of building automation and maintenance systems

Location : On-site Brookville, OH

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth :

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays