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Host

Mellow MushroomSt. Simons Island, Georgia, United States
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Guest Interaction and Seating :

  • Welcoming Guests : Greeting guests warmly as they enter the restaurant and creating a positive first impression.
  • Managing Reservations : Checking in guests with reservations, confirming details, and ensuring efficient seating.
  • Seating Guests : Escorting guests to their tables and providing menus.
  • Waitlist Management : Handling waitlists during busy periods and providing accurate wait time estimations.
  • Providing Information : Answering guest questions about the menu, specials, or other restaurant information.
  • Coordination with Staff : Communicating with waitstaff about table availability and seating arrangements.
  • Assisting with Side Work : Helping with tasks like setting tables, clearing dirty dishes, or restocking supplies as needed.
  • Maintaining Cleanliness : Ensuring the reception area and waiting areas are clean and well-maintained.
  • Taking Orders : Accurately record customer orders, whether through phone, in-person, or online, ensuring all details are correct.
  • Cash Handling : Handle money transactions accurately and efficiently, operating the point-of-sale system.

Additional Skills and Qualities :

  • Excellent Communication Skills : Strong verbal and written communication to interact with guests and staff effectively.
  • Customer Service Skills : Providing a positive and helpful experience for guests.
  • Organizational Skills : Managing reservations, seating charts, and waitlists efficiently.
  • Problem-Solving Skills : Handling guest complaints or issues professionally.
  • Ability to Multi-task : Managing multiple tasks simultaneously during busy periods.
  • Ability to work in a fast-paced environment and multitask.
  • Knowledge of the restaurant menu and ordering processes.
  • Familiarity with food safety and sanitation regulations.
  • Basic computer skills for operating POS systems.
  • Teamwork and the ability to work with other staff members.
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    Host • St. Simons Island, Georgia, United States