Cart Attendant

Title

Cart Attendant

Pay Grade

Non-Exempt

Major Department

Front End

Minor Department

Front End

Reports to

Front End Manager, Store Manager

Job Summary : The Cart Attendant is an entry-level position responsible for exceptional execution of customer service in the store, parking lots, and entrance / exits of the stores.  S / he is solely accountable for the overall aesthetic appearance of the parking lot. S / he must ensure that all customer carts are retrieved and stored properly in the cart corral or designated cart areas.  Occasionally s / he will assist customers with the delivery and loading of their groceries into their vehicles.  Based upon business needs, a cart attendant may be called upon to assist with actual store operation activities such as stocking shelves, assisting with customers, and cleaning.  As a team member of Pete’s Fresh Market it is important that Pete’s Four Pillars of Value, Aesthetic, Quality, and Customer Service are always exemplified.

Essential Job Responsibilities

• Demonstrate the ability to retrieve and maintain all the carts on the company property.
• Ensure the return of all carts to their designated storage areas.
• Recognize and identify carts that have fallen out of the boundaries of the store and retrieve them, if necessary.
• Greet customers with outstanding customer service and offer your assistance if needed.
• Maintain a clean parking lot, side walk, entrance, and exit of the store, ensuring the area is clear for customers and employees.
• Greet and assist customers to carry heavy objects.
• Other duties as assigned.

Education / Certifications

Other Knowledge, Skills, and Abilities

Work Environment / Physical Demands

The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.