Bilingual Inside Sales Associate

Job Description

Job Description

First Help Financial (FHF) is a fast-growing and culturally diverse company in the U.S. We provide auto loans to the underserved and care for our customers and partners with exceptional service. Through flexible financing options and tri-lingual support, we offer consumers an easier way to finance their first car. We lend to and support our portfolio which has consistently grown 30%+ each year over the last nine years.

Here you will find hard-working colleagues who come from over 20 countries. We hold ourselves to the highest standards of professionalism but also enjoy our work. Our culture and benefits are geared towards making you successful in life and comfortable at work.

Your Title : Inside Sales Representative

Your Location : Remote / Anywhere within the US

Your Schedule : Monday- Saturday (OFF : Sunday, Tuesday or Wednesday) 11 : 30am-8pm EST

You Report To : Team Lead, Inside Sales

Your Compensation : $26.45 / hr plus bonus and incentives!

Learn more about our awesome Sales Department

About the Opportunity :

First Help Financial, voted and certified as a “Great Place to Work” by our workforce for five years in a row, is adding a new partner to our Inside Sales department to accommodate our remarkable growth!

Your responsibilities include :

• Follow-up with dealers on all eligible applications after approval
• Negotiate with dealerships to win as many deals as possible with best possible terms for FHF (maximize FHF’s “win-rate” for approved applications)
• Travel required to dealerships based on assigned market needs
• Assist the dealer as single point of contact for all communication with internal FHF teams
• Monitor dealer behavior to pick up red flags for dealer risk
• Support Outside Sales team with specific dealer-related initiatives to increase volume
• Support Servicing and Collections team to handle dealer complaints or other conflicts
• Manage the list of open applications to ensure timely follow-ups with dealers
• Overall, manage all aspects of dealer communication across various internal FHF stakeholders to ensure a seamless experience for dealers

What you bring :

FHF Benefits :

Diversity and Inclusion

FHF is committed to building a culture that respects and embraces all walks of life, inclusive of all genders, race, culture, sexual orientation, age, and other identities. We will make accommodations when interviewing anyone with special needs.