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Veterinary Receptionist

Veterinary Receptionist

Veterinary Practice PartnersBettendorf, IA, US
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Veterinary Receptionist

Maplewood Veterinary Center is hiring a full-time or part-time veterinary receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect

As you join our team, expect to be supported in your work and home life with :

  • All the benefits you deserve for full-time employees medical, dental, vision, retirementplus an employee pet discount because we know your pets are family, too.
  • Paid time off for full-time employees. Take the time you need to recharge

Salary : $16.00 - $18.00 per hour, determined by the candidate's skills, experience, and qualifications.

Schedule : Monday - Friday availability 7 : 15 am to 5 : 15 pm

Key Responsibilities

  • Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
  • Ensure accurate service and product sales accounting, handle payments, process credit / debit cards, and schedule future appointments.
  • Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
  • Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
  • Assist in maintaining cleanliness and organization to ensure a positive client experience.

    • Qualifications

  • Previous experience as a veterinary receptionist or medical office assistant preferred
  • Strong organizational and multitasking skills
  • Ability to maintain a calm, professional, and positive demeanor

    • About Maplewood Veterinary Center

    We strive to provide compassionate care with a focus on preventative and wellness care. We recognize the significance of the special God-given human-animal bond and its value to the health of our community, and we are committed to providing a friendly and welcoming environment that enhances that bond. Visit us at https : / / www.maplewood.vet to learn more!

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    Veterinary Receptionist • Bettendorf, IA, US