Overview
UX / UI Designer with English and Spanish proficiency at Bixal. Join to apply for this role to help design a large-scale, federally-focused digital appointment scheduling platform with accessibility and multilingual content in mind.
What You’ll Do
- Apply human-centered design and UX best practices to design high-profile, public-facing government applications.
- Create user personas, journeys, wireframes, prototypes, and refine UIs to communicate design concepts effectively.
- Develop clear, concise content in English and Spanish to enhance usability.
- Ensure compatibility with assistive technologies (e.g., screen readers) through comprehensive testing.
- Collaborate with designers, researchers, engineers, and product managers to align solutions with project requirements and timelines.
- Use analytics tools (e.g., Google Analytics, Crazy Egg) to analyze user behavior and iteratively improve usability.
- Conduct accessibility testing to ensure compliance with Section 508 and WCAG 2.2 standards.
- Lead usability testing and gather feedback to continuously improve the user experience.
- Support the development of design processes, workflows, and standards that improve design operations.
- Stay current with design trends, tools, and techniques, and share knowledge to promote innovation and improvement.
- Perform other relevant duties as assigned, trained, and qualified to carry out.
Qualifications
Bachelor's degree in a related field, plus at least four (4) years of relevant experience.Demonstrated experience in UX design, preferably in a federal consulting or government environment.Strong portfolio that demonstrates a range of UX design skills, including user research, wireframing, prototyping, and visual design.Proficiency in design tools such as Sketch, Figma, or Adobe XD / CC.Proficiency with tools such as GitLab, VSCode, Jira, and Confluence, enabling integration of design with Agile engineering workflows.Demonstrated expertise with using accessibility testing tools such as Axe, WAVE and screen readers.Understanding of human-centered design principles and methodologies.Strong communication and collaboration skills, with the ability to work effectively in a team environment.Working proficiency in English and Spanish (both reading and writing).Demonstrated familiarity with accessibility and Section 508 compliance guidelines.Must be able to pass and maintain a Public Trust security clearance.Nice To Have
Experience with the Department of State, or government digital transformation projects.Knowledge of digital appointment scheduling or public service technology.Compensation
The salary range for this role is $92,000 – $95,000. Offers tend to land near the midpoint, based on experience, skills, and internal equity.
How We Support Our Team
Flex hours401K with matching incentiveParental LeaveMedical / dental / vision benefitsFlex Spending AccountCompany provided short-term disability and life insuranceCommuter benefitsPaid Time Off (PTO)11 Paid holidaysAbout Bixal and Our Values
Bixal is a consulting company headquartered in Fairfax, VA, working with governments and organizations to deliver better services and experiences. We value People-First, Collaboration and Transparency, Growth Mindset, and Creating Lasting Impact.
We are an equal opportunity employer and comply with all applicable laws. Employment decisions are based on merit, qualifications, and business needs.
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