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National Account Sales Manager - Grocery & Convenience

National Account Sales Manager - Grocery & Convenience

BIOWORLD MERCHANDISINGIrving, TX, US
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Job Description

Bioworld, the global leader in licensed lifestyle products, is seeking a National Account Sales Manager to grow and manage our Grocery and Convenience store accounts. This role blends strategic sales with hands-on execution to ensure flawless onboarding, compliance, and account growth.

Key Responsibilities

Account Setup & Customer Onboarding

  • Manage routing guidelines for new Grocery and Convenience customers and communicate requirements to the Account Services Team (AST).
  • Confirm vendor terms, allowances, and agreements for all new customers and departments; ensure documents are executed and forwarded to the AST.
  • Maintain up-to-date customer database (Master Account List) with complete and accurate contact information.

Order Management & Execution

  • Complete order forms in Bioworld’s system, ensuring all key customer / order data is accurate.
  • Communicate special packaging requirements and pre-production needs to the AST prior to PO placement.
  • Document and track sample requests (pre-production, top of production, and licensor samples for all programs).
  • Serve as liaison with retail buyers / buying teams after PO placement to manage requests and changes, including :
  • Extension requests
  • Discount negotiations
  • Shipment window adjustments (early readiness or cancel window shifts)
  • Cancellation review and negotiations

    • Relationship & Channel Development

  • Develop and nurture relationships with Grocery and Convenience buyers to maximize shelf space, program opportunities, and incremental growth.
  • Partner with cross-functional teams (AST, sourcing, packaging, and design) to deliver tailored solutions for the Grocery and C-store landscape.
  • Monitor customer compliance requirements and ensure timely execution across logistics, invoicing, and packaging.

    • Qualifications

  • 5+ years of sales / account management; Grocery or C-store experience strongly preferred.
  • Strong knowledge of vendor agreements, routing guides, and retail compliance.
  • Excellent communication, organization, and negotiation skills.
  • Proven ability to grow accounts in complex retail environments.

    • Why Join Bioworld?

    Be part of a global team that delivers innovative, licensed products to the world’s biggest retailers. At Bioworld, creativity and growth go hand-in-hand.

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    National Account Manager • Irving, TX, US