Billing Analyst

Billing Analyst

The Billing Analyst is responsible for compiling and reviewing data to prepare accurate and timely customer invoices. This role ensures rates and fees are calculated correctly, transactional data is complete, and invoices are delivered on schedule. The analyst also supports monthly close processes and works with internal teams to resolve billing discrepancies.

Key Responsibilities

• Gather and validate billing information to ensure accurate invoicing.
• Verify the accuracy of rates, charges, and applicable fees using rate books and customer agreements.
• Audit operational documents to confirm completeness and consistency.
• Revise invoices as needed and research billing discrepancies.
• Work with carrier statements to track and confirm timely payments.
• Prepare and transmit invoices to customers.
• Support Accounts Receivable with accrual data and monthly close activities.
• Generate basic billing reports for internal use.
• Identify minor process improvements and escalate recurring issues.
• Maintain a high level of customer satisfaction through timely and professional communication.

Qualifications

Abilities Required

These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential job functions.

While performing the responsibilities, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers, to handle or feel and to manipulate keys on a keyboard. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.