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SBDC Associate State Director

SBDC Associate State Director

Maricopa Community College DistrictTempe, AZ, United States
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SBDC Associate State Director

Job ID : 321973

Location : District Support Services Cntr

Full / Part Time : Full Time

Regular / Temporary : Regular

Salary Range

$96,568.00 - $125,538.00 / annually, DOE

Grade

123

Work Schedule

Monday - Friday, 8am - 5pm

Summer Hours : Monday - Thursday, 7am-6pm

Work Calendar

12 Months

Funding Information

This is a grant-funded assignment. The position is specially funded with a projected end date of December 31, 2026 , and may be renewed based on available funding and the needs of MCCCD.

Maricopa Summary

10 Colleges. Unlimited Opportunities.

The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision- creating excellence in education for a better world.

We focus on people-not profits.

With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college.

We don't just support our community-we help build it.

We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact.

We believe our employees are our most valuable asset.

Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix.

Join us in making a real difference in the lives of over 140,000 college students each year.

Benefits

Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD :

Affordable and Comprehensive Benefits Package :

  • Nationwide Medical, Dental, and Vision Coverage
  • Paid Time Off : Vacation, Sick Leave, and Personal Time
  • 20 Paid Observed Holidays
  • Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage
  • Arizona State Retirement System (ASRS) Pension , including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions
  • Optional Retirement Plans : 403(b), 457(b), Roth 403(b), Roth 457(b)
  • Tuition Reimbursement for employees and dependents
  • Annual Professional Development Funding
  • Flexible Work Schedules

Employee Health & Wellness Programs :

  • District-Wide Wellness Program with Workshops and Webinars
  • Monthly Health & Wellness Calendar and Newsletter
  • Virta Diabetes Reversal Program, Support Groups, and Diabetes Empowerment Education Programs
  • Employee Assistance Program (EAP)
  • Sight-On-Site Eye Care Services
  • Mobile On-Site Mammography Screenings
  • Pre-Retirement Planning Events
  • Qualifying Employer for Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer)
  • Job Summary

    The Arizona Small Business Development Center is a nationally accredited business services organization funded by the SBA with a mission to provide business counseling, advising, and training to small businesses across the state.

    The Associate State Director (ASD) is responsible for the effective operations of the SBDC Statewide Network, including strategic planning and execution, program / service development and execution, program compliance and reporting, evaluation of outcomes and goals, preparation of funding proposals, and providing leadership in functional and organizational standards and practices in conjunction with the AZSBDC State Director.

    The Associate State Director (ASD) will lead the development and implementation of programs, policies, and procedures to ensure Federal guidelines are adhered to and programs are in compliance. The ASD evaluates and maintains program integrity through policy and regulatory compliance of operations and systems; ensures holistic compliance with codes, regulations, and laws.

    Essential Functions

    30% - Program Compliance :

  • Ensures compliance with applicable regulations, policies, requirements, and / or standards
  • Provides guidance, oversight, and administration of assigned programs or services
  • Provides management support in the coordination, delivery, and assessment of programs and services
  • Monitors and evaluates programs / services to meet defined objectives and outcomes; Provides research and analytical support for programs, funding, assessment of learning outcomes, and other initiatives
  • Provides relevant project management leadership and executive sponsorship
  • Provides project / program management, organization, and logistics, managing performance standards and quality assurance for each
  • Provides effective verbal and written communication to various stakeholders, team members, and customer audiences in meetings and public speaking environments to convey compliance information, status reports, and project plans
  • Using analytical thinking and creative problem-solving provides guidance and support to resolve complex programmatic issues
  • Directs the analysis, evaluation, and interpretation of written materials and statistical data to author original reports, documents, and presentations containing recommendations on program / project improvements to include : Provides input and feedback to semi-annual and annual SBA Performance Reporting efforts to include narrative reports
  • Supports the State Director in developing required stakeholder performance reports
  • Preparing and analyzing comprehensive reports by compiling, sorting, and articulating issues and recommendations
  • Developing new or revising existing policies and procedures
  • Facilitating effective collaboration
  • Maintaining stakeholder relationships
  • 25% - Strategic Direction & Executive Function :

  • Participates in strategic planning and the development and effective execution of work plans that incorporate and execute SBA and SBDC policy objectives and directives
  • Lead strategic planning processes, accreditation self-study, and continuous improvement efforts
  • Provides executive leadership to the Network and will collaborate with the Network to achieve goals and outcomes
  • Provides leadership on funding application and implementation of funding opportunities
  • 20% - Professional Development, Client Training and Staff Support :

  • Provides oversight of professional development, planning of professional development resources, oversight of the Network client training plan, hosting network-wide client programs, planning, identifying speakers, and developing programs as appropriate
  • Oversees policy and procedures and tracking of onboarding and professional development for Network staff. Provides oversight and planning of special events and Network programs to include : oversight, planning, monitoring, coordinating, and collaborating with State Office staff to plan Network-wide All Hands program(s)
  • Provide budget information to the State Director
  • Monitors incoming and outgoing staff to ensure appropriate documents are submitted and filed, and that Network staff rosters are up-to-date
  • Collect annual conflict of interest forms to comply with grant requirements
  • Collaborates with the State Director to identify Network Staff Awards and Recognition
  • Coordinates, distributes, analyzes, and reports annual Arizona SBDC Employee Engagement Survey results
  • 15% - Internal Platforms (Center IC, LINK, Website) and Client-Facing Advisor Tools and Resources :

  • Provides oversight of the Center IC CRM (database), Arizona SBDC website, and LINK (intranet), including monitoring the platform, overseeing platform updates, and coordinating updates with State Office staff and, oversight of vendors; oversight, planning and facilitating network training related to the CIC and LINK platforms
  • Develops policies and procedures related to the use of each platform
  • Collaborates with the Network, as appropriate, to identify updates
  • Works with the State Director and State Office Program Coordinator to evaluate the use of Network tools and platforms (includes both internal platforms and client-facing tools and resources) to support the contract renewal process
  • 10% - Communications / Marketing :

  • Provides oversight of both internal and external State Office communications
  • Collaborates with State Office staff to identify needed external and internal communications to ensure consistent messaging to Network goals, purpose, values, and strategic initiatives.
  • Oversees and monitors internal and external communications development, including newsletters, collateral, and internal communication platforms
  • The primary point of contact for the ASBDC annual Vardaman Survey (client survey) and communicates upcoming surveys to the Network, coordinates with ASBDC, monitors receipt of survey results from the ASBDC, and shares results with Network leadership to inform network strategy, client services, and client satisfaction improvements and decisions
  • Other duties as assigned
  • Minimum Qualifications

    Bachelor's Degree from a regionally accredited institution in education, business administration, communications or related field and five years of related experience such as small business ownership, business development, or economic development, which includes two years of management and supervisory experience.

    OR

    An equivalent combination of the conferred degree and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered.

    Desired Qualifications

  • Seven years or more of experience in Small Business Administration or other technical assistance experience supporting small businesses, business consulting, or entrepreneurial environment.
  • Seven years or more experience in small business development, including business planning, marketing, financial knowledge, and operations.
  • Seven years or more of demonstrated project management, making and achieving goals and outcomes, and meeting deadlines.
  • Six years or more experience in organizing and facilitating training sessions, workshops, or events.
  • Six years or more of experience tracking, analyzing, and reporting program data.
  • Six years or more of exceptional interpersonal skills, with the ability to work independently, be a strong collaborator and team player, and exhibit understanding when working with partners.
  • Special Working Conditions

    Possession of a valid State of Arizona Class D Driver's License.

    Positions in this class typically require : fingering, talking, hearing, seeing, and repetitive motions.

    Exerting up to 10 pounds of force occasionally and / or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

    Work is routinely performed in an indoor office environment.

    How to Apply

    Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application.

    Additional materials will not be accepted after the job posting has closed.

    Missing materials or incomplete employment history will not be considered.

    Please ensure your materials clearly provide the following information.

  • Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
  • Indicate whether former or current employment is Full-Time or;
  • Part-Time employment, to include Adjunct or Associate Professor (must include number of hours worked, contact hours or load)
  • Provide employment history in a month / year format (e.g., 09 / 07 to 10 / 11) including job title, job duties, for each position held and name of employer for each position.
  • Three professional references, preferably current and / or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.
  • Posting Close Date

    Open until filled

    First Review will be Tuesday. October 28, 2025

    Applications received after the review date may not be screened.

    EEO, Title IX, & Clery Act

    Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

    Title IX of the Education Amendments of 1972, states : "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."

    The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.

    The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.

    To apply, visit https : / / jobs.maricopa.edu / psp / MCPAHPRD / EMPLOYEE / HRMS / c / HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=321973&PostingSeq=1

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    Associate Director • Tempe, AZ, United States

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