Billing Support SpecialistVirtualVocations • Hayward, California, United States
Billing Support Specialist
VirtualVocations • Hayward, California, United States
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A company is looking for a Billing Support Agent to join their Customer Experience team.
Key Responsibilities
Manage a high volume of billing-related incoming support tickets
Identify and assess customers' needs to ensure satisfaction
Provide accurate, complete, and timely information using appropriate methods and tools
Required Qualifications
Proven billing customer support experience (technical preferred)
Strong technical aptitude, with eagerness to learn new platforms and tools
Familiarity with CRM systems and standard support practices
Ability to work full-time within assigned shift patterns
Reliable computer and stable internet connection for remote work
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Billing Specialist • Hayward, California, United States
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