California State University, Long Beach is hiring : Library Community Service Off

Job Summary This is a part-time, benefited position. The Library Community Service Officer reports to and receives supervision from the Lead Library Community Service Officer. The Library Community Service Officer is responsible for providing a safe and secure environment for the patrons, staff, collections, and facilities of the Dr. Martin Luther King, Jr. Library.

Key Responsibilities

Encourage compliance with library policies

Report suspected hazards and criminal behavior

Provide assistance to patrons and staff as requested

Respond to alarms and other calls for service

Write police reports

Respond to alarms from theft detection devices

Provide information to patrons coming to the library

Create a professional atmosphere that both comforts patrons and deters criminal activity

Monitor Closed Circuit Television surveillance system

Monitor Integrated Security System and Alarms

Monitor Elevator Command Computer System

Operate Radio Base Station for Security Officers and UPD

After appointment, Community Service Officers must successfully complete the appropriate training program designed by the University Police Department.

The Community Service Officer must have the ability to walk, stand, sit, see in appropriate color vision, hear in an appropriate range of sounds, balance, climb, twist, bend, and reach with hands and arms. Assignments will require standing, sitting, or walking for lengthy periods of time, and may be indoors or outdoors.

Knowledge, Skills & Abilities Ability to quickly learn, understand, and apply specific San Jose State University and City of San Jose rules and regulations

Ability to understand and apply local, state, and federal laws.

Knowledge of or the ability to learn to use, applicable public safety related equipment and systems.

Ability to prepare clear and concise reports.

Strong written and oral communication skills.

Ability to deal tactfully and effectively with a wide range of people.

Ability to act calmly and rationally in emergency situations.

Ability to understand and operate a computer card key badging station.

Ability to understand and operate an InfoGraphics Alarms system.

Ability to learn Police 10 code.

Ability to use handheld radio communication system.

Ability to effectively establish and maintain cooperative working relationships within a diverse multicultural and socio-economic community environment.

Excellent customer service skills.

Ability to act calmly and rationally in emergency situations.

Ability to monitor CCTV screens for extended periods.

Must possess a valid California Driver's license.

Ability to communicate with constituents in a professional and respectful manner.

Required Qualifications High School Diploma or Equivalent

Valid California Driver's License

Preferred Qualifications Six month previous police / security / military law enforcement training and / or experience

Library Security experience

Customer Service experience

Strong written communication skills

Compensation : Classification : Community Service Specialist I. Anticipated Hiring Range : $2,199 / month (Part-Time). Hiring Range : $3,338 / month - $4,816 / month.

Equal Employment Statement : San Jose State University (SJSU) is an equal opportunity employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws.

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