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Registration Coordinator - Imaging

Registration Coordinator - Imaging

FirstHealth Physician GroupRockingham, NC, US
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Job Title

Ready to take your career to the next level?

FirstHealth of the Carolinas is a nationally recognized health care system in central North Carolina with headquarters in Pinehurst, NC. FirstHealth of the Carolinas has been nationally recognized as a top 150 place to work in health care by Becker's Healthcare for two consecutive years.

Responsibilities

  • Patient Registration : Register patients accurately and efficiently.
  • Insurance Verification : Verify insurance benefits and pre-certifications.
  • Demographic Verification : Ensure all patient demographic information is up to date.
  • Payment Handling : Collect and post payments, and assist with financial assistance applications as needed.
  • Customer Service : Maintain a customer-centric approach when dealing with all types of patients, both internal and external.
  • Communication : Provide clear and effective communication with patients and medical staff.

Administrative Duties : Manage multiple tasks in an organized manner, complete required documentation, and follow up on outstanding issues.

Qualifications

  • Education and Experience :
  • High school diploma or GED required.
  • Understanding of medical terminology.
  • Two years of experience in a medical-related field preferred.
  • Bilingual skills preferred.
  • Skills :
  • Strong verbal communication skills.
  • Ability to manage multiple tasks effectively.
  • Proficient in typing (minimum 35 wpm) and computer literate.
  • Commitment to excellent customer service.

    • Working Conditions / Physical Demands

  • Primary office environment / workstation.
  • Potential exposure to communicable diseases.
  • Physical requirements include :
  • Stooping : Bending the body downward and forward by bending the spine at the waist.
  • Crouching : Bending the body downward and forward by bending the legs and the spine.
  • Standing, walking, and sitting for extended periods.
  • Medium physical effort required, including lifting up to 40 pounds and frequently carrying objects weighing up to 20 pounds.

    • Sensory Requirements

  • Talking : Expressing or exchanging ideas by means of the spoken word; able to read, write, speak, and comprehend the English language.
  • Hearing : Perceiving the nature of sound by ear.
  • Vision : Acuity at 20 feet or more (far vision) and 20 inches or less (near vision).

    • Mental Requirements

  • Ability to perform effectively in frequent stressful situations.

    • Exposure to Hazards

  • Possible exposure to chemicals, infectious, electrical, and fire hazards.
  • Exposure to blood and body fluids requiring Biohazard protection.

    • FirstHealth values diversity, equity, and inclusion, and works to create a culture of excellence in which all team members feel valued, connected, treated fairly and safe, and where differences are both respected and supported.

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    Registration Coordinator • Rockingham, NC, US