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Ecommerce Coordinator
Ecommerce CoordinatorWill Customized Products • Milwaukee, WI, United States
Ecommerce Coordinator

Ecommerce Coordinator

Will Customized Products • Milwaukee, WI, United States
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About US :

Will Customized Products provides custom-branded apparel, promotional merchandise, and tailored incentive redemption and fulfilment services. With a focus on quality, innovation, and flexibility, we deliver solutions designed to meet diverse organizational needs and enhance brand visibility.

Opportunity Snapshot :

We are seeking a motivated and detail-oriented Ecommerce Coordinator to join our team. In this role, you will be responsible for building and maintaining ecommerce stores on InkSoft and BrightStores , supporting customers with setup and updates, and ensuring our main company website stays current. The ideal candidate is organized, customer-focused, and comfortable working across teams to deliver high-quality online store experiences.

A Day in the Life :

Customer & Team Communication :

  • Partner with customers and coworkers to gather requirements for new store builds.
  • Serve as a point of contact for store-related updates, small fixes, and ongoing support.

Store Builds & Updates (InkSoft & BrightStores) :

  • Build new ecommerce stores using InkSoft and BrightStores platforms based on customer specifications.
  • Configure products, layouts, and features to match customer branding and requirements.
  • Make small adjustments to existing stores, such as updating product offerings, content, or design elements.
  • Troubleshoot and resolve basic platform issues.

    • Website Maintenance :

  • Update and maintain the company’s primary website with new content, promotions, and features.
  • Ensure the stores remain accurate, functional, and aligned with company branding.

    • Quality Assurance :

  • Test store builds and updates for usability, accuracy, and functionality before launch.
  • Ensure customer expectations are met and deliver a consistent online shopping experience.

    • Collaboration & Process :

  • Work closely with sales and design teams to ensure store builds are completed on time.
  • Assist on conference calls and in-person meetings with sales teams regarding online capabilities.

    • What you need to succeed :

    Qualifications

  • 1-3 years of experience in ecommerce, website coordination, or related roles.
  • Basic understanding of web technologies (HTML or CSS a plus)
  • Familiarity with ecommerce workflows, including product setup, store configuration, and design adjustments.
  • Strong organizational, multitasking, and communication skills.
  • A customer-service mindset and high attention to detail.

    • Education

  • Degree in Business, Marketing, Communications, Web Design, or a related field preferred.
  • Equivalent work experience in e-commerce, digital platforms, or website coordination will also be considered.

    • What’s In it for you :

  • A family atmosphere : Supportive, team-oriented culture where employees are treated like people, not numbers.
  • Growth opportunities : From entry-level production roles to leadership positions, there’s room to learn, grow, and advance.
  • Job stability : With decades of success and strong national partnerships, we’re a reliable employer in a thriving industry.
  • Local roots, national impact : Employees contribute to projects that touch communities across the country while working in the heart of Wisconsin.
  • Pride in craftsmanship : Every order produced reflects the talent, dedication, and creativity of our people.
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    Ecommerce Coordinator • Milwaukee, WI, United States

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