Talent.com
Member Service Rep II - BOD - FT - Piney Green - Jacksonville NC
Member Service Rep II - BOD - FT - Piney Green - Jacksonville NCNavy Federal Credit Union • Jacksonville, NC, United States
serp_jobs.error_messages.no_longer_accepting
Member Service Rep II - BOD - FT - Piney Green - Jacksonville NC

Member Service Rep II - BOD - FT - Piney Green - Jacksonville NC

Navy Federal Credit Union • Jacksonville, NC, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Overview

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit / debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role.

Responsibilities

  • Provide basic counseling on available products and services to meet member needs
  • Assist members with opening and maintaining deposit accounts, loans, and other financial products
  • Research and resolve basic account discrepancies and service requests
  • Identify opportunities to cross-service products and enhance member relationships through education
  • Understand and comply with all relevant federal and institutional regulations related to financial products and services
  • Support team members by sharing knowledge and best practices as experience grows
  • Ensure cash and other negotiable instruments are handled properly and securely
  • Process routine transactions, including deposits, withdrawals, loan payments, and check cashing
  • Perform other duties as assigned

Qualifications

  • Experience in building effective relationships through rapport, trust, diplomacy, and tact
  • Effective research, analytical, and problem-solving skills
  • Experience working independently and in a team environment
  • Experience maintaining composure in a high-production and changing environment
  • Experience navigating multiple systems efficiently and adapt to evolving technologies
  • Effective skill exercising sound judgment and make informed decisions
  • Ability to embrace and support change initiatives in a dynamic and continuously evolving environment
  • Effective verbal and written communication skills to engage with members and colleagues
  • Desired Qualifications

  • Working knowledge of deposit and loan products, services, and operational procedures
  • Experience in customer service, preferably in banking or a financial institution
  • Hours : Available Monday - Saturday, hours based on business needs.

    Location : 2830 Piney Green Rd, Midway Park, North Carolina 28544

    Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

  • Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.
  • About Us

    Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

    Our approach to careers is simple yet powerful : Make our mission your passion.

  • Best Companies for Latinos to Work for 2024
  • Computerworld Best Places to Work in IT
  • Forbes 2025 America's Best Large Employers
  • Forbes 2024 America's Best Employers for New Grads
  • Forbes 2024 America's Best Employers for Tech Workers
  • Fortune Best Workplaces for Millennials 2024
  • Fortune Best Workplaces for Women 2024
  • Fortune 100 Best Companies to Work For 2025
  • Military Times 2024 Best for Vets Employers
  • Newsweek Most Loved Workplaces
  • 2024 PEOPLE Companies That Care
  • Ripplematch Recruiting Choice Award
  • Yello and WayUp Top 100 Internship Programs
  • From Fortune . 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

    Equal Employment Opportunity : All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.

    Disclaimers : Navy Federal reserves the right to fill this role at a higher / lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

    Bank Secrecy Act : Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

    serp_jobs.job_alerts.create_a_job

    Member Service Rep • Jacksonville, NC, United States

    Job_description.internal_linking.related_jobs
    Brand Rep - Oakley $22 / hr

    Brand Rep - Oakley $22 / hr

    ThirdChannel • Jacksonville, NC, US
    serp_jobs.job_card.full_time
    Luxottica Brand Representative.Create and commit to a monthly cadence of retail store visits in your market.Merchandise displays that are set according to planograms. Build meaningful relationships ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Customer Service Associate I

    Customer Service Associate I

    Dollar Tree • Swansboro, NC, US
    serp_jobs.job_card.full_time
    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Team Member

    Team Member

    Taco Bell • Camp Lejeune, NC, US
    serp_jobs.job_card.full_time
    Taco Bell joined Flynn Group in 2013 with the acquisition of 76 restaurants.Since then, we have more than tripled in size to become the 3rd largest Taco Bell franchisee in the world and growing.We ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Team Member

    Team Member

    Arby's • Richlands, NC, United States
    serp_jobs.job_card.full_time
    Think about it you and us? Sounds like it could be a match made in the meat heavens.Shift meal discount and family dining discount •. Best in Class Training & Continuous Learning.Journey Wellbeing Su...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    PT Front Desk Member Services

    PT Front Desk Member Services

    Planet Fitness • Havelock, NC, US
    serp_jobs.job_card.full_time +1
    Member Services Representative - Front Desk.Help promote our Judgement Free Zone, by representing our core values and adhering to our business drivers during each scheduled shift.Perform to your be...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Member Services Representative Seasonal

    Member Services Representative Seasonal

    Planet Fitness • Havelock, NC, US
    serp_jobs.job_card.full_time
    Seasonal Member Service Representative.Join our team! As a Seasonal Member Service Representative, you will have flexibility in your schedule, as you provide the team added support when needed!.We ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    (USA) Member Specialist

    (USA) Member Specialist

    Walmart • Jacksonville, NC, US
    serp_jobs.job_card.full_time +1
    Ensures area of responsibility is maintained in accordance with Company policies and procedures by properly handling returns, zoning the area, arranging and organizing merchandise, and identifying ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Team Member

    Team Member

    Burger King • Swansboro, NC, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Carrols owns and operates more than 1,000 Burger King Restaurants, and we need great people on our team! As a Team Member, you will become an important member of a fast-paced team that serves up th...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Retail- Seasonal Service Team Member (all shifts)

    Retail- Seasonal Service Team Member (all shifts)

    Michaels • Jacksonville, NC, US
    serp_jobs.job_card.full_time +1
    Deliver friendly customer service, help customers shop our store, and find what they're looking for.Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Team Member

    Team Member

    Tractor Supply • Jacksonville, NC, US
    serp_jobs.job_card.full_time
    The Team Member is responsible for interacting with customers and team members, supporting selling initiatives and performing assigned tasks, while delivering a Legendary Customer Experience.Do you...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Team Member-Framing Department (Part Time)

    Customer Service Team Member-Framing Department (Part Time)

    Michaels • Jacksonville, NC, US
    serp_jobs.job_card.full_time +1
    Build customer relationships while creating a memorable framing solution for their art.Help customers shop our store and be able to find what they're looking for. Provide a safe, clean and clutter-f...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Associate I

    Customer Service Associate I

    Family Dollar • Midway Park, NC, US
    serp_jobs.job_card.part_time
    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Member Services Representative Overnight

    Member Services Representative Overnight

    Planet Fitness • New Bern, NC, US
    serp_jobs.job_card.full_time
    Enhancing peoples lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors a...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Guest Service Representative

    Guest Service Representative

    Nothing Bundt Cakes • New Bern, NC, US
    serp_jobs.job_card.full_time
    Joy Creator Position at Nothing Bundt Cakes.This is a future opening for Nothing Bundt Cakes in New Bern, NC! At Nothing Bundt Cakes, we refer to our guest service representatives as Joy Creators! ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Member Services Rep Front Desk

    Member Services Rep Front Desk

    Excel Fitness • Jacksonville, NC, US
    serp_jobs.job_card.full_time +1
    Member Services Rep Front Desk.Perform to your best abilities during your assigned work shift.Monitor and maintain club cleanliness and atmosphere. Stay proficient in Planet Fitness mobile app use, ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Guest Service Representative

    Guest Service Representative

    Nothing Bundt Cakes #0966 • New Bern, NC, US
    serp_jobs.job_card.full_time
    This for a future opening of Nothing Bundt Cakes in New Bern, NC!.A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about.Youll get to pla...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Retail Service Specialist

    Retail Service Specialist

    O'Reilly Automotive • Bridgeton, NC, US
    serp_jobs.job_card.full_time
    The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Guest Service Mgr Level V

    Guest Service Mgr Level V

    Alex Lee, Inc. • Jacksonville, NC, US
    serp_jobs.job_card.full_time
    It's an exciting time to join Lowes Foods! In addition to being part of a family-owned and growing company, we offer great pay and excellent benefits including medical, dental, and vision, 401K and...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Service Team

    Service Team

    Panda Restaurant Group • Jacksonville, NC, US
    serp_jobs.job_card.full_time
    Join us as a Service Team Associate.We’re looking for friendly team players to create a warm environment for our guests and provide great service for our guests. Thrive in a safe and supportive work...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Member Services Representative

    Member Services Representative

    Planet Fitness • New Bern, NC, US
    serp_jobs.job_card.full_time
    Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted