Talent.com
Marketing Manager

Marketing Manager

IICRCGrand Rapids, MN, US
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Marketing Manager Educate, Engage & Elevate

Do you love connecting with peopleboth face-to-face and onlineand teaching them something new? Do you thrive creating meaningful conversations on social media?

Join our veteran-led, family-owned SERVPRO team as a Marketing Manager! In this dynamic role, you'll shape our brand, engage current and potential clients, and amplify our mission : making fire and water damage "Like it never even happened!"

Why You'll Love Working Here

  • A Supportive Culture : We're a tight-knit, energetic crew fueled by respect, work ethic, and genuine support.
  • A Role with Real Impact : You'll lead our marketing efforts across channels and build customer trust.

What You'll Do

  • Oversee all marketing effortsfrom campaign strategy to materials, website maintenance, and marketing budget.
  • Manage digital presence : Google Business profile, Google Analytics, SEO, and website updates.
  • Conduct 23 marketing / canvassing days each week, meeting new and existing clients.
  • Actively participate in local Chamber of Commerce meetings, business luncheons, and seek out sponsorship opportunities.
  • Represent the company at industry trade showsup to 5 times annually to build relationships and visibility.
  • Drive reviews by following up with clients after completed projects and assisting with final walk-throughs. Track and aim for every client's Google review.
  • Post fresh content on social media weekly (minimum of 3 posts), and engage actively with clients.
  • Monitor SEO keywords and competitors, track marketing attribution to incoming business, and continually optimize performance.
  • Perform additional duties as required to support the marketing team's success.

    • What You Bring

  • Bachelor's degree in Marketing, Business Administration, or related field preferred.
  • Experience in marketing, customer service, or saleswith a proven track record of success.
  • Strong communicator with excellent organizational, multitasking, attention-to-detail, and problem-solving skills.
  • Proficient with Google Analytics, social media platforms, and SEO strategies.
  • Goal-oriented, proactive, and ready to meet new peopleeven in challenging situations.

    • Schedule

  • Full-time, between the hours of 7AM7PM (MonFri), minimum 40hrs / week. Expect occasional evening work, occasional weekends, and frequent travel throughout service areas in a company-provided vehicle.

    • Physical Demands

  • Frequent sitting, walking, typing, using phone / email, and driving company vehicle. Occasionally lifting objects up to 50lbs.

    • Ready to Shape Our Story?

    If you're passionate about outreach, education, and building meaningful engagementboth online and in your local communitylet's talk! Bring your energy and vision; we'll bring the tools, training, and opportunities.

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    Marketing Manager • Grand Rapids, MN, US

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