Position : Front Desk Volunteer, National Afro-American Museum and Cultural Center
Type : Volunteer
Schedule : Part-time, unpaid 3+-hour shifts. Saturday work may be required for programming.
Location : NAAMCC Museum, Wilberforce, Ohio
Reports to : NAAMCC Education Specialist
Summary :
The people at the Front Desk are the first faces that our guests see when they enter the Museum. Our job is to make the guests feel comfortable and welcomed so that they can enjoy their Museum experience.
Our Front Desk Volunteers sign up to staff one or more 3-4-hour shifts during the Museum's hours of operation (Wednesday through Saturday, 9am - 4pm).
Essential Functions :
- Assists with general museum reception and visitor services, meets and greets the general public at the reception desk
- Provides general information about the museum, exhibits and the vicinity
- Answers the telephone and takes messages for staff members
- Relays accurate information about planned programs / events to visitors
- Collects visitor information and directs visitors to provide feedback
- Commit to at least a 3 consecutive-hour shift
Required Competencies :
Must be at least 18 years of ageMust complete a background checkMust log volunteer hoursMust attend professional development and volunteer meetingsMust enjoy working with the public, meeting new people, partnering with staff and volunteersMust possess good communication skillsMay assist in special projects such as assisting with programsMay assist with other administrative tasks as directed by the staffEducation and Experience Outcomes :
Will learn about the history of the Museum, Wilberforce and the Ohio History ConnectionWill learn to work within a team environmentWill learn about aspects of visitor / hospitality services through training and on-the-job experienceWill gain an understanding of the inner workings of a non-profit museumApplication Instructions
To apply, visit www / ohiohistory.org / jobs and use the Applicant Tracking System to apply. Include resume, cover letter, and applicable application materials. For questions and accommodations, email or call .
Job Posted by ApplicantPro