Banquet Houseperson Supervisor

Job Title

The Joseph, a Luxury Collection Hotel, Nashville

Company

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle.

Location

The Joseph Hotel - Nashville

Overview

The Joseph, a Luxury Collection Hotel, Nashville, re-imagines the hotel experience. The hotel's modern expression is informed by the city's diverse maker-culture and is as focused on integrating the work of Nashville's artisans, chefs and craftsmen as it is that of its musicians. The Joseph's art program - incorporating both the local works of Tennessee artists and works from one of the world's most renowned art collections - deepens the hotel's offering and roots it firmly in Nashville for guests and visitors alike. Featuring 297 thoughtfully designed rooms and suites, as well as 18,000 square feet of event and meeting space, The Joseph will exceed the expectations of varied guests. In addition to impeccable service, The Joseph offers countless chances to enjoy unique and memorable experiences. From the front door to the rooftop, The Joseph is full of opportunities to encounter the unexpected.

Why do you do what you do? Passion. Pride. Life. You are passionate about making that difference. Making the difference for every guest that walks through the doors of the hotel, and doing everything you can to ensure each of our guests has a memorable experience. You are here because the life you want is about providing exceptional service, and that is exactly what we do.

Benefits

• Medical / Dental / Vision
• Company paid Life insurance
• 401K
• Paid Time Off
• Free Meals during work
• Discounted room benefits
• Free parking

Responsibilities

You will be the warm and knowledgeable ambassador of the hotel, welcoming guests into the event space and providing exceptional service throughout the experience. You will ensure thorough training and shift supervision of the banquet setup team. Servicing meeting rooms with great sensitivity to timing and environmental cues are your main responsibility. You will prepare meeting rooms per BEO and resume specifications- including cleaning the room, setting the furniture, preparing meeting room supplies, and delivering guest packages to the space for their arrival. You will also service the meeting spaces during and after each meeting, removing dirty items, replenishing supplies, and straightening furniture as needed. We enable you with the training and tools to be successful in a supportive, energetic environment. An individual who is passionate about creating an excellent team atmosphere will thrive in this role!

Qualifications

You are passionate about creating perfect, elegant experiences for your guests. You are happiest when the work you do sets the stage for a flawless event, celebration, or conference. You have a passion for maintaining a beautiful space, and you love the part you play in creating successful events. You have 2-3 years of banquet setup experience at an upscale or luxury hotel.