Membership Specialist

Who We Are :

Girl Scouts of Central Indiana embraces an inclusive culture. We value diversity, equity, and inclusion across all identities. We are committed to continual learning and to a culture of safety and well-being in which individuality is celebrated and everyone is valued and respected. Everyone is welcome to bring their authentic selves into our space.

Girl Scouts of Central Indiana serves 45 Indiana counties, nearly more than 16,000 Girl Scouts and 10,000 adult volunteers. We are the proud facilitators of Girl Scout camp at five Indiana locations, conveners of thousands of Girl Scout programs with nearly 600 community partners, and serve thousands more community members each year at our STEM Center of Excellence and Founders Lodge Event and Conference Center.

About the Role : What You Will Do :

The Membership Specialist is a part-time remote position that supports all functions of membership recruitment, retention, and program.

The Membership Specialist is responsible for recruiting girls as well as volunteers in targeted communities and is responsible for supporting of Girl Scout Leadership Experience program for girls, as well as volunteers in targeted communities.

How You Will Lead :

• Assist with retention of adults and girls for on-time renewal.
• Call all leaders, girls, and families around upcoming local programs and events in their areas.
• Conduct Monthly touchpoints for leaders (except first-year leaders) and work with the Community Action Director to document.
• Assist with Starter Troops for failed troops that lose leadership, while following Starter Troop best practices from GSUSA.
• Deliver fliers and other marketing materials to designated locations in a timely manner.
• Attend community and school events, while sharing information about local Girl Scout opportunities.
• Attend all Specialist meetings and training required for Membership Specialists.
• Work with Community Action Director to identify and schedule locations for starter troops.
• Facilitate starter troops for girls on waitlists or as opportunities for participation based on best practices from GSUSA.
• Ensure participants in starter troops are registered members.
• Cultivate leadership throughout starter troop meetings to ensure transitional leadership at the completion.
• Serve as a role model and Girl Scout representative to girls and adults.
• Must complete regular program assessments and evaluations so that improvements needed to be made will be made as soon as possible.
• Keep an accurate calendar and hours for payroll.
• Provide fun, interactive learning.
• Foster a culture of diversity and inclusion in the workplace and amongst the membership.
• Participates in diverse community and cultural events and programs.
• Seek and accept opportunities for professional growth and development.

All employees of the Girl Scouts of Central Indiana are responsible not only for the position but also for the duties and responsibilities that all employees share.

How You Will Succeed :

• Understands that council priorities are growing membership and cultivating new donors.
• Develop an annual goal that supports the membership growth priority.
• Implement an action plan that supports the membership growth priority.

Core Competencies :

• Oral and Written Communication abilities (i.e., In person, verbal, written, and / or phone)- Expresses ideas and facts in a clear and understandable manner appropriate for the individual or group; listens to and comprehends what others are saying; prepares organized and structured presentations; has demonstrated ability to work with a wide range of sensitive and confidential issues and communicate effectively with a diverse group of girls, volunteers, and staff.
• Project Management – Demonstrated ability to coordinate multiple projects while managing conflicting priorities and deadlines and  formulate short- and long-term project goals, objectives, schedules, and priorities in line with council goals; anticipates issues, obstacles, or opportunities that may impact plans or actions; has ability to coordinate multiple projects while managing conflicting priorities and deadlines; establishes courses of action for accomplishing goals while attending to and incorporating information obtained during day-to-day administrative tasks.
• Customer Responsiveness - Seeks and acknowledges the views and ideas from customers; identifies, prioritizes, and balances customer issues; takes time to answer questions and explain decisions; follows through on commitments to customers in a timely manner; maintains a commitment to continuous improvement.

What We are Looking For :

• High school diploma; some college preferred.
• Sales or recruitment experience and skills.
• Strong organizational skills.
• Self-starter; ability to work independently or in teams.
• Experience and sensitivity in working with people from a variety of backgrounds.
• Strong oral and written communication skills.
• Ability to work with children and deliver fun, engaging activities that meet the curriculum goals.
• Strong experiential-based classroom management skills.
• Comfortable resolving conflict with both girls and adults.
• Ability to quickly grasp Girl Scout program and curriculum and deliver to girls; basic knowledge of Girl Scout GSLE / Journey program preferred.
• Ability to work flexible hours including evenings and weekends required.
• Current valid driver’s license, a dependable vehicle and proof of vehicle insurance a necessity.
• Ability to travel from GSCI office to sites within council’s jurisdiction, including program and school sites within a 150-mile radius from nearest GSCI office.
• Ability to tolerate occasional exposure to seasonal weather conditions.
• Must have reliable transportation.
• Must hold membership in the Girl Scout organization and subscribe to the tenets of the Girl Scout Promise and Law.
• Must complete and pass a criminal background check.

Physical Demands & Work Environment :

• Ability to perform tasks that require walking, standing, bending, stooping, reaching and moderate lifting (typically up to 30 pounds).
• Ability to sit at a workstation for up to 2 hours at a time.
• Ability to sit and view a computer screen for up to 2 hours at a time.
• Ability to tolerate occasional exposure to seasonal weather conditions.