Job Description
Job Description
Description :
Maxwood Furniture is a rapidly growing furniture company with an expanding portfolio of brands such as Max & Lily, Plank + Beam, and Maxtrix. Since launching over two decades ago, we have established multiple sales channels including our DTC websites and third-party marketplaces. We’re passionate about creating an inspiring and engaging shopping experience for our customers, bringing their home decor dreams to life with stunning, on-trend pieces.
We are seeking a new member to add to our e-commerce team. Are you ready to be a part of something amazing?
Are you detail-oriented, eager to learn, and passionate about online retail?
Join our dynamic, rapidly growing team and contribute to our success in the competitive world of e-commerce. We’re looking for a motivated E-Commerce Channel Support Associate to assist our Channel Specialists and Managers in optimizing our presence across leading third-party marketplaces, including Walmart, Target Plus, Best Buy, Lowe’s, Kohl’s, Amazon, Wayfair, and Bed Bath & Beyond.
Responsibilities
Marketplace Support
- Assist with product listing updates, content accuracy, and promotional setup across third-party marketplaces.
- Help ensure product detail pages are accurate, optimized, and compliant with marketplace guidelines.
Platform Operations
Support day-to-day activities in Mirakl and ChannelAdvisor platforms, including onboarding products, monitoring listings, and troubleshooting issues.Assist in using platform-specific seller portals (e.g., Target Partner Portal, Best Buy Marketplace, Lowe’s portal) to review catalog performance.Cross-Functional Collaboration
Work closely with marketing, supply chain, product, and creative teams to align on product information, availability, and branding.Coordinate with team members to track progress on promotions, launches, and updates.Reporting & Monitoring
Pull and organize sales, performance, and inventory reports.Assist in identifying discrepancies, trends, and areas for improvement.Compliance & Quality Control
Monitor listings to ensure accuracy and adherence to marketplace policies.Support issue resolution related to compliance or account health.Requirements :
0–2 years of experience in e-commerce, retail, or digital operations (internships and part-time roles welcome).Strong attention to detail and organizational skills.Excellent communication and teamwork abilities.Comfort with Excel / Google Sheets and willingness to learn new digital platforms.Self-starter with the ability to manage multiple tasks in a fast-paced environment.Preferred Qualifications
Familiarity with online marketplaces (Amazon, Walmart, Wayfair, etc.) or e-commerce platforms.Exposure to tools like Mirakl, ChannelAdvisor, Salsify, Feedonomics, or Shopify.Bachelor’s degree in Business, Marketing, Communications, or a related field.Interest in retail, consumer goods, or furniture / home industries.Benefits
401(k) matchingDental insuranceEmployee assistance programFlexible scheduleFlexible spending accountHealth insuranceLife insuranceVision insurancePaid time offAbility to Commute : Daniel Island, SC 29492