EY is hiring : Studio+ Marketing and Customer Experience Creative Lead_Manager in

Location : New York, New Jersey, Miami

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

Role Overview

We are seeking a seasoned Creative Leader to lead the creative vision and execution for one of our largest southern California clients. This role will oversee a global, distributed team driving customer experience, digital experience, and marketing communications across multiple channels. The ideal candidate is equally adept at inspiring bold creative ideas and rolling up their sleeves to mentor talent and guide execution.

This leader will shape and deliver integrated campaigns, creative assets, websites, design systems, and marketing activations spanning social, digital, and customer communications. They will help grow our West Coast marketing practice while ensuring world‑class creative delivery tailored to the complexities of a regulated industry.

Key Responsibilities

• Define and drive the creative vision across campaigns, digital properties, and marketing activations for a major client.
• Lead, inspire, and mentor a blended global team of designers, writers, digital strategists, and marketing communications specialists in a distributed, AI driven work environment.
• Oversee campaign and AI enabled asset development, web / digital design, social and paid media activations, and customer communications.
• Act as a trusted partner to client marketing, communications, and customer experience leaders, balancing creativity with regulatory requirements.
• Play a key role in building our West Coast marketing capability, shaping team culture, attracting talent, and developing new offerings.
• Apply AI-driven marketing tools and approaches to accelerate creativity, content production, personalization, and campaign effectiveness.
• Ensure all creative outputs meet brand standards, regulatory requirements, and high levels of creative excellence.

Qualifications

What We Offer

What we offer you

At EY, we’ll develop you with future‑focused skills and equip you with world‑class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

Are you ready to shape your future with confidence?

Apply today.

EY accepts applications for this position on an on‑going basis.

For those living in California, please click here for additional information.

Equal Employment Opportunity

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity / expression, pregnancy, genetic information, national origin, protected veteran status, disability status or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.

#J-18808-Ljbffr