Talent.com
Technical Product Support Engineer
Technical Product Support EngineerTrane Technologies • La Crosse, WI, US
serp_jobs.error_messages.no_longer_accepting
Technical Product Support Engineer

Technical Product Support Engineer

Trane Technologies • La Crosse, WI, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Overview

At Trane Technologies and through our businesses including Trane and Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world\'s challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

What's in it for you

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient environments, it's our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business—it is our business. Do you dare to look at the world\'s challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Role

Do you enjoy solving challenging problems to meet diverse customer needs? Then the Product Support Engineer role is for you! Join our Airside Product Support team where you will enable the sales of Airside products through cross-functional knowledge sharing, complex problem-solving, and innovative decision-making. These products include :

  • Performance Climate Changer air handlers
  • Terminal Devices (UniTrane fan coil, unit ventilators, blower coil air handlers, and unit heaters)
  • VariTrane variable-air-volume units

Serving as an advisor to our sales teams, you play a critical role in offering the right mix of products, systems, solutions, and competitive intelligence tools to drive the growth of the Airside business. As a Product Support team member, you will provide timely and knowledgeable phone / email support to the Field Sales Organization in North America with a focus on Airside products. This exciting, collaborative role will be working in La Crosse, WI with an in-person team at least 3 days a week.

Thrive at work and at home

  • Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
  • Family building benefits include fertility coverage and adoption / surrogacy assistance.
  • 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
  • Paid time off, including in support of volunteer and parental leave needs.
  • Educational and training opportunities through company programs along with tuition assistance and student debt support.
  • Learn more about our benefits here!
  • Where is the work

    Hybrid : This position has been designated as a Hybrid work schedule with work performed onsite 3 days each week.

    What you will do

  • Leading factory tours and giving formal presentations to customers.
  • Provide technical and marketing / sales support to the Trane sales field organization through phone / email support, direct customer interaction, customer factory visits, and support the commercialization strategy and vision for all chiller business.
  • Help to create various marketing documentation, literature, and presentations that educate sales teams on Trane's products, highlight advantages, and provide bid strategies on products and applications.
  • Travel to sales offices, corporate events, and customer sites in support of Trane chiller equipment, including formal presentations, sales discussions, and supporting tradeshows.
  • Establish product lines' selling story. Ensure that the field sales support department, appropriate business unit functional areas, and field sales force are familiar with the selling story.
  • Create and update chiller collateral including competitive specification documentation that highlights Trane's advantage over competition. This includes researching / analyzing competitor products, identifying areas where we are advantaged, and updating documentation to reflect these advantages.
  • Participate in creative thinking, team decision-making and problem solving with cross-functional teams.
  • Price equipment on projects and assist in bid strategies.
  • Provide marketing and technical support to peers, the sales field organization, and direct customers and be willing to serve as a mentor for new hires on the team including co-ops and interns.
  • Support a professional field and customer focused environment, with measurements in place to track performance and improve the process.
  • Support Trane Select Assist software by assisting the sales field organization with configuring equipment and develop software requirements that improve the software's capabilities.
  • Train new field sales engineers that participate in the Trane Graduate Training Program.
  • Position requires up to 20% travel.
  • This position would be hybrid (in the office 3 days a week), but expected to be based in La Crosse, WI.
  • What you will bring

  • Bachelor's degree in engineering or another related technical field.
  • One to two years of experience within industrial or manufacturing sector preferred. Experience could include product management, engineering, marketing / sales, field support, or manufacturing operations. It would also include any technical internships.
  • Tactful and assertive leadership skills to effectively interact with the field (account managers, sales assistants, customers).
  • Effective and clear decision-maker in time sensitive situations.
  • Ability to recognize developing situations to react and diffuse potential problems. Serve as a mediator between internal / external organizations and within the internal organization.
  • Solid organization skills and flexibility to handle a variety of tasks and projects.
  • Knowledge of HVAC, or similar products, is beneficial but not required. Product training will be provided as part of onboarding process.
  • Ability to travel up to 10%.
  • Compensation

    Base Pay Range : $60,000 - $90,000

    Disclaimer & Equal Opportunity

    Disclaimer : This base pay range is based on US national averages. Actual base pay could be a result of seniority, merit, and geographic location where the work is performed.

    Equal Employment Opportunity : We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

    J-18808-Ljbffr

    serp_jobs.job_alerts.create_a_job

    Technical Support Engineer • La Crosse, WI, US

    Job_description.internal_linking.related_jobs
    NAM Software Product Owner- ON Site in Galesville, WI

    NAM Software Product Owner- ON Site in Galesville, WI

    GEA Process Engineering • Galesville, WI, US
    serp_jobs.job_card.full_time
    Fast software developments for NAM by integrating "Boots on the ground" software product owner into Boenen software team. Direct understanding of NAM market needs.GEA Group, founded in Germany in 18...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    New Graduate Pharmacist

    New Graduate Pharmacist

    Thrifty White Pharmacy • Decorah, IA, US
    serp_jobs.job_card.full_time
    Welcome New Graduate Pharmacists!.Thrifty White Pharmacy is seeking.Pharmacist that is dedicated to making a difference in the lives of our patients by providing the best-in-class service in all ar...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Remote Product Tester – $45 / hr + Free Products – Start Now!

    Remote Product Tester – $45 / hr + Free Products – Start Now!

    OCPA • Melrose, Wisconsin, us
    serp_jobs.filters.remote
    serp_jobs.job_card.part_time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Lead Engineer, Applications - Edifecs / QConnect - Remote

    Lead Engineer, Applications - Edifecs / QConnect - Remote

    Molina Healthcare • La Crosse, WI, United States
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Designs and builds company specific enterprise application systems and technology expertise across multiple disciplines.Applies and promotes key principles (e. Considers business problems “end-to-en...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    General Surgeon Is Wanted for Locums Coverage in Iowa

    General Surgeon Is Wanted for Locums Coverage in Iowa

    HealthEcareers - Client • Decorah, IA, USA
    serp_jobs.job_card.full_time
    Weatherby can help you build a custom career plan, with multiple positions available for you today.Call us for specific details on your future job today. General surgery bread and butter cases.On...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Work From Home Product Tester – $25-$45 / hr – No Experience Needed

    Work From Home Product Tester – $25-$45 / hr – No Experience Needed

    OCPA • Gays Mills, Wisconsin, us
    serp_jobs.filters.remote
    serp_jobs.job_card.part_time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    ELECTRONIC TEST ENGINEER

    ELECTRONIC TEST ENGINEER

    Building Automation Products Inc • Gays Mills, WI, US
    serp_jobs.job_card.full_time
    Engineering TEAM as BAPI continues to grow across global markets.Building Automation Products, Inc (BAPI).BAPI is a family owned business with a global presence. The Test Engineer adds value to BAPI...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    General Surgeon Is Wanted for Locums Coverage in Iowa

    General Surgeon Is Wanted for Locums Coverage in Iowa

    Weatherby Healthcare • Decorah, US
    serp_jobs.job_card.full_time
    Weatherby can help you build a custom career plan, with multiple positions available for you today.Call us for specific details on your future job today. General surgery bread and butter cases.On...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Get Paid to Test Products at Home – Flexible Hours, Weekly Pay

    Get Paid to Test Products at Home – Flexible Hours, Weekly Pay

    OCPA • Lynxville, Wisconsin, us
    serp_jobs.job_card.part_time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Store Product Sample Representative

    Store Product Sample Representative

    Advantage Solutions • Onalaska, WI, US
    serp_jobs.job_card.full_time
    We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Advantage Solutions...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    In-Home Product Tester – No Fees, No Experience, $25-$45 / hr

    In-Home Product Tester – No Fees, No Experience, $25-$45 / hr

    OCPA • Dresbach, Minnesota, us
    serp_jobs.job_card.part_time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Product Owner

    Product Owner

    TradeJobsWorkForce • 55943 Houston, MN, US
    serp_jobs.job_card.full_time
    Project Owner Job Duties : Responsible for innovation and end-to-end launch of products.Colla...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Emergency Med | $550K Comp Package | 10-12 Shifts / Month | 9K Volume | Iowa

    Emergency Med | $550K Comp Package | 10-12 Shifts / Month | 9K Volume | Iowa

    Jackson Physician Search • Decorah, US
    serp_jobs.job_card.full_time
    A Top 2 Critical Access Hospital completing a $50 Million remodel and construction is seeking a 7th Emergency Medicine physician. Join a collegial, democratic team of 6 physicians with very little s...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Test Products from Home – $25-$45 / hr + Freebies

    Test Products from Home – $25-$45 / hr + Freebies

    OCPA • Decorah, Iowa, us
    serp_jobs.job_card.part_time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    CNC PROGRAMMER

    CNC PROGRAMMER

    Building Automation Products Inc • Gays Mills, Wisconsin, US
    serp_jobs.job_card.full_time +1
    We are adding to our Manufacturing Engineering Team.Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirement...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel Cath Lab Tech - $1989 / Week

    Travel Cath Lab Tech - $1989 / Week

    Premier Medical Staffing Services, LLC • Decorah, IA, US
    serp_jobs.job_card.full_time
    Premier Medical Staffing Services, LLC is seeking an experienced Cath Lab Tech for an exciting Travel Allied job in Decorah, IA. Shift : 3x12 hr nights Start Date : 12 / 01 / 2025 Duration : 13 weeks Pay : ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    CT Technologist

    CT Technologist

    Talented Medical Solutions • Decorah, IA, US
    serp_jobs.job_card.full_time
    CT Technologist – $2500 / Week | Day Shift | Decorah, IA.Critical Access Facility | ☀️ 8-Hour Day Shifts | 💰 $2500 Weekly | 🏥 Independent Role. We’re hiring an experienced.This is...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

    Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

    OCPA • Houston, Minnesota, us
    serp_jobs.filters.remote
    serp_jobs.job_card.part_time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Technical Support

    Technical Support

    TradeJobsWorkforce • 55943 Houston, MN, US
    serp_jobs.job_card.full_time
    We are looking for someone to join our amazing tech support team.Great communicator : be able to absorb incoming tickets and respond in a helpful, timely, and empathetic manner.Strong work ethic : yo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Tier 1 Technical Support Representative (REMOTE WISCONSIN)

    Tier 1 Technical Support Representative (REMOTE WISCONSIN)

    Aureon • La Crosse, WI, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Tier 1 Technical Support Representative (REMOTE WISCONSIN).Requisition Number : TIER1001407.Ensure that customer questions are answered completely in a professional, caring and responsive manner, co...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted