Senior Surgical Coordinator (MILLER PLACE)

Opportunities with Optum in the Tri-State region (formerly CareMount Medical, ProHEALTH New York and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind Caring. Connecting. Growing together.

Long Island Pediatric Ophthalmology and Strabismus, part of Optum, has an immediate opening for a friendly, patient focused and detailed oriented Senior Surgical Coordinator to join our team. The

Senior Surgical Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.

Schedule : This is a 37.5-hour work week Monday through Friday from 8 : 00 am to 5 : 00 pm.

Location : 159 route 25 A, Suite A, Miller Place, NY11764

Primary Responsibilities :

• Obtain accurate and updated patient information, such as name, address, insurance information
• Perform insurance verification on the date of service
• Obtain patient signatures for required documents
• File and maintain medical records
• Confirms and schedule appointments
• Contacting the patient to confirm surgery and go over pre-op instructions. Explain to the patient the dos and don'ts before and after the surgery
• Planning and building the procedure schedules, and confirming the patients on the schedules
• Schedule patient Pre-Op's and Post-Op's appointments
• Ability to discuss with patient and caregiver questions, instructions, facility, medical clearance, dates for surgery
• Verify eligibility and obtain authorization from insurance companies
• Follow up on authorizations submitted
• Ensuring all surgical cases are scheduled in a timely manner in accordance with the Physician or Surgeon's directions
• Understanding surgical procedures, such as the necessary time a surgery takes
• Gather the provider surgical sheet which provides which procedure patient will have
• Prep consent forms
• Monitor administrative tasks in the EHR and respond timely
• Obtain medical clearance request by contacting the patient's primary or specialty provider
• Scan and index documents into the EHR; ensure that necessary documents, lab results, etc. are available in advance of patient visits
• Scanning the medical clearance received in EMR and sending it to the facility where the patient is scheduled
• Follow the Payment Security policy and procedures according to Optum Medical guidelines
• Perform referral documentation promptly
• Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments
• Adhere to the standards identified via Sparq regarding Optum Employee Policies
• Work cohesively with fellow employees to achieve specific team goals
• Comfortable working in high pace environment
• Assure the continuity of care through scheduling and tracking systems

Provide effective communication to patient /