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Guest Services

Guest Services

Bristol MountainCanandaigua, NY, US
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Job Description

Job Description

Description : Responsibilities :

  • Proficient knowledge of resort operations, policies, procedures, and products
  • Answer phones and communicate with guests resort policies, procedures
  • Use of POS system to sell resort product
  • Keep a neat and clean workstation
  • Resolve inquiries / issues in a timely and professional manner
  • Engage with guests to ensure an exciting experience and lifelong memory
  • Remain focused in a very busy environment
  • Provide exceptional customer service and ensure general knowledge of mountain operations to best assist customers

Requirements : Qualifications :

  • 18 years of age or older and prior work experience
  • Ability to accurately complete transactions using POS system
  • Knowledge of snow sports preferred
  • Prior cash handling experience
  • Able to handle stress and remain composed both with guests and staff
  • Must have excellent verbal communication and customer service skills

    • Hours :

  • Hours of employment are dependent on business demands
  • Must have weekend and evening availability and flexible weekday availability

    • Starting Pay Rate

    $15.50 / Hr.

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    Guest Service • Canandaigua, NY, US

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