Supervisor Network Deployment

Supervisor Network Deployment

Position Title : Supervisor Network Deployment (M1)

Company Summary

Crown Castle is the nation's largest provider of shared communications infrastructure : towers, small cells and fiber. It all works together to meet unprecedented demandconnecting people and communities and transforming the way we do business. Whenever you make a call, track a workout or stream music and videos, we're the ones providing the communications infrastructure that makes it all possible. From 5G and the internet of things to drones, autonomous vehicles and AR / VR, we enable the technologies that help people stay safe, connected and ready for the future. Crown Castle is publicly traded on the New York Stock Exchange (CCI), is part of the S&P 500 and is one of the largest Real Estate Investment Trusts in the US.

We offer a total benefits package and professional growth development for teammates in any stage of their career. Along with caring for our teammates, we're an active member in the communities where we live, work and do business. We have a responsibility to give back, which we do through our Connected by Good program. Giving back allows us to improve public spaces where people connect, promote public safety and advance access to education and technology.

Role

Responsible for the day-to-day activities of an assigned field team of fiber placement technicians. This team will be using a proprietary placement method and will be responsible for completing the construction and maintenance of this method. The position will support the Manager of Fiber Construction and work across other fiber construction teams within the area, as well as provide support to Crown Castle cross-functional teams to improve the quality of processes, deliverables, and the end-to-end customer experience. Each fiber construction team is expected to maintain open communication across all areas of the business and work as a unit with consistency while building, implementing, and restoring or maintaining services; cognizant of fostering the vision and values of Crown Castle. This position is accountable for their assigned team and area for delivering KPIs including but not limited to OpEx spend, MTTR, % On-Time Install, fiber complete for small cell, and installed enterprise revenue.

Responsibilities

• Supervise while on site a field team of Fiber technicians in support of the assigned area of responsibility for construction demands, Cap and OpEx management, as well as KPIs.
• Provide support to the Manager of Fiber Construction for communication with the NOC, Engineering, Field Operations, and Change management teams.
• Provide support to the Manager of Fiber Construction to monitor and report Key Performance Indicators (KPIs) of deliverables and supporting workflows in order to measure operational performance, as well as, identify and assess areas of opportunity for improved process efficiencies and performance.
• Maintain knowledge of technology in use, and / or under development for its impact or potential impact on the operational business process.
• Provide support to the Manager of Fiber Construction for the assigned areas respective CAPEX and OPEX spend and budgets.
• Maintain quality service by understanding and enforcing organization standards.
• Develop and coach fiber construction team, while being the foreman on site. Identify training gaps and create a career path for team members.
• Guide team in all safety practices and have acquired completion of OSHA 30.
• Supervise a team to provide necessary network maintenance support 24 hours, seven days a week, 365 days a year.
• Schedule and prioritize the workload of the fiber construction and external vendor resources within an assigned area.
• Provide support to the Manager of Fiber Construction in partnerships with utility and municipal providers to streamline permit application, process, and initiatives such as the FCC's One Touch Make-Ready program.
• Supervise team for the purposes of (including but not limited to)
• Initial construction reviews in accordance with project specifications.
• Oversee site construction, managing schedule, and resources on all projects.
• Ensure that all jobs are maintained in a project tracking system with complete accuracy.
• Coordination of all permitting and licensing activities.
• Development of permit and construction plans.
• Ensure all work is completed in accordance with Crown Castle construction standards, processes, and procedures. Act as a key contributor to continued growth and improvement in each of these.

Education / Certifications

Experience / Minimum Requirements

Expectations

Organizational Relationship

Reports to : Manager Network Construction

Title(s) of direct reports (if applicable) : Equipment Operators, Deployment Integration (Fiber) Technicians

Working Conditions : Could be required to travel to project sites with exposure to heavy equipment and environmental conditions up to 100% of the time. Works in the field and may experience exposure to adverse environmental conditions.

Reports to : Manager Network Construction, District Manager, District Director

Title(s) of direct reports (if applicable) : Equipment Operator, Deployment Technician, Warehouse Operator

Working Conditions : Required to travel to project sites with exposure to heavy equipment and environmental conditions up to 80% of the time. To include long term deployments with overnight stays. Works in a normal office setting with no exposure to adverse environmental conditions the remaining 20% of the time.

Compensation

The pay range offered for this position is $100,900 - $138,000 annually. A candidate's offer is determined by various factors including but not limited to, depth of experience, role-related knowledge and skills, relevant education or training, internal alignment, and work location. Depending on the position offered, the compensation package may also include incentive compensation opportunities in the form of a discretionary annual cash bonus or commissions, and equity incentives. Employees (and their families) are eligible for medical, dental, vision, and basic life insurance. Employees are able to enroll in our company's 401k plan. Employees will also receive a minimum of 18 days of paid