Talent.com
Success Mentor

Success Mentor

Children's Aid SocietyNew York, NY, United States
job_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Description

$50,000 - $55,000 / year

Position Summary : The Success Mentor role is located at our Salome Urena Campus site :

The Salome Urena de Henriquez Campus Schools - M.S. 322 and M.S. 293 - in partnership with Children's Aid (CAS), mission is to provide deep, targeted support enabling students to develop the skills and knowledge necessary to get back on track, earn a middle school diploma, and succeed in high school. We envision a school community that values student voice, meets the individual academic and social / emotional needs of every student, and provides a wealth of opportunities for students to discover personal meaning and a sense of purpose in their work.

Under the supervision of a CAS Community School Director, the Success Mentor will work with M.S. 322 chronically absent youth to address the barriers keeping them from going to school every day - and to help them reach their potential educational outcomes. They will help to identify the causes of poor attendance, which may include family struggles or poor health, and work with these schools and CAS staff to seek solutions, and they will ensure meaningful engagement in the schools.

Necessary Training or Training Plan to be implemented :

Success Mentor will be provided training after s / he is hired. The Success Mentor will receive trainings specific to this role as well as being enrolled in monthly staff training on delivering educational material, classroom management along with identifying areas of needed improvement.

Impact :

The Success Mentor will help us to meet the expected outcomes by ensuring the continued improvement of school attendance and engagement of chronically absent youth.

Essential Duties :

  • Understand and promote the organization's Mission, Vision, and Core Values to ensure alignment with organizational policies and procedures.
  • Conduct student intakes.
  • Track attendance and celebrate improvements.
  • Co-facilitate with school attendance agent / team weekly meetings to discuss and develop care plans for participants.
  • Provide ongoing, weekly case management services for 20-25 youth for a full year.
  • Meet and greet youth each morning / afternoon when they arrive at school or the program site; make early morning phone calls home to absent students.
  • Work collaboratively with each student to create and follow Pathways to success plan.
  • Meet with mentees regularly, both one-on-one and in small groups, to check in on how school is going and listen to youth's needs.
  • Link students and make referrals to external and internal services in the areas of education; high school awareness; leadership development; and support services.
  • Monitor and track student's progress towards achieving benchmarks.
  • Work cooperatively with school personnel, family members and the school teams to advance student's academic and attendance goals.
  • Participate in student and teacher conferences.
  • Work with school and site leadership to identify appropriate interventions to support and engage the mentee.
  • Seek advice and identify targeted sources of youth or family supports from appropriate school staff and community-based partners under the direction of the Site or Program Director.
  • Keep notes about youth attendance patterns, needs and interventions-make sure monitoring of data is strategic.
  • Attend (or be represented at) weekly / bi-weekly student success meetings to share any best practices or challenges and to present a summary of how youth are doing.
  • When working with groups of youth develop and maintain an effective system of classroom management that encourages children to develop pro-social behavior and self-discipline.
  • Communicate regularly with Program or Site Director or other designated CAS personnel regarding needs for materials and supplies to support chronically absent youth.
  • Work with parents and students, as partners, to develop individual work plans that will outline strategies and outcomes that will ensure student success in the area of attendance and tardiness.
  • Perform other duties as assigned.

Minimum Qualifications :

  • Bachelor's Degree in Education, Social Work, or Related Field (preferred); or working towards a bachelor's degree.
  • 2+ years of experience working with youth, ages 10 to 14.
  • Key Competencies :

  • A demonstrated ability to motivate, stimulate and challenge students to commit, participate, and remain engaged throughout the program.
  • Organized with strong follow-up.
  • Mature, uses good judgment and good listener.
  • Demonstrated interpersonal and communication skills.
  • Excellent classroom management skills and proven ability to employ a variety of behavior management techniques to create a safe and fun learning environment.
  • An understanding of and sensitivity to the emotional, social and academic needs of students during different developmental stages.
  • Counseling and advisement.
  • Planning and goal setting for current and future education and careers.
  • Mediation, conflict resolution and problem-solving.
  • Networking and resource acquisition.
  • Able to interact and work with High-Risk Middle School Students.
  • Outreach and working with families and adults.
  • It is the policy of Children's Aid to provide equal employment opportunity to all employees and applicants for employment and is dedicated to maintaining a work environment that is free from harassment and discrimination. Children's Aid will not tolerate discrimination, harassment, or retaliation on any basis, including race, creed, color, national origin, ethnicity, alienage or citizenship status, gender / sex (including pregnancy), disability, religion, source of income, sexual orientation, gender identity or expression, age, familial status, caregiver status, military status, marital or partnership status, status as a victim of domestic violence, sexual violence or stalking, predisposing genetic characteristics, arrest or conviction record, credit history, unemployment status or any other characteristic protected by federal, state or local law. Children's Aid is committed to complying with applicable state and local laws governing non-discrimination in employment. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

    Children's Aid will conduct a prompt and thorough investigation of all allegations of discrimination, harassment, retaliation, or any violation of the Equal Employment Opportunity Policy in a confidential manner and will take appropriate corrective action, if and where warranted. Children's Aid prohibits retaliation against employees who provide information about, complain about, or assist in the investigation of any complaint of discrimination or violation of the Equal Employment Opportunity Policy.

    The incumbent is expected to work a schedule, whether in-person or hybrid, as determined by the department's needs to facilitate effective collaboration with the team. This flexibility is essential for maintaining seamless communication, fostering teamwork, and ensuring the smooth operation of the department's processes. The position's requirements are subject to periodic review and adjustment based on organizational needs and changes in work dynamics.

    Qualifications

    Behaviors

    Team Player - Works well as a member of a group

    Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well

    Dedicated - Devoted to a task or purpose with loyalty or integrity

    Education

    Bachelors (preferred)

    Experience

    2+ years of experience working with youth, ages 10 to 14. (preferred)

    Skills

  • Ability to Speak Spanish (preferred)
  • Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

    This employer is required to notify all applicants of their rights pursuant to federal employment laws.

    For further information, please review the Know Your Rights notice from the Department of Labor.

    serp_jobs.job_alerts.create_a_job

    Mentor • New York, NY, United States

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Success Mentor

    Success Mentor

    Children's Aid SocietyNew York, NY, United States
    serp_jobs.job_card.full_time
    The Success Mentor role is located at our Salome Urena Campus site : .The Salome Urena de Henriquez Campus Schools - M.Children's Aid (CAS), mission is to provide deep, targeted support enabling stud...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Success Manager

    Customer Success Manager

    LiveRampNew York, NY, US
    serp_jobs.job_card.full_time
    Customer Success Manager For Data Partnerships.LiveRamp is the data collaboration platform of choice for the world's most innovative companies. A groundbreaking leader in consumer privacy, data ethi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Success Manager

    Customer Success Manager

    SynthesiaNew York, NY, US
    serp_jobs.job_card.full_time
    From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read - both at home and at work....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Success Manager

    Customer Success Manager

    KeeperNew York, NY, US
    serp_jobs.job_card.full_time
    Bookkeepers today are stuck working in excel spreadsheets and homegrown project management solutions to support their clients. Keeper is on a mission to change that.With our all-in-one tool, bookkee...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Manager, Customer Success

    Manager, Customer Success

    AlphaSenseNew York, NY, US
    serp_jobs.job_card.full_time
    We're looking for a Manager, Customer Success to lead, develop, and inspire a team of client-facing product experts who help our customers get maximum value from AlphaSense.As a leader in our Custo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Success Manager

    Customer Success Manager

    VirtualVocationsFlushing, New York, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Success Manager (CSM) to manage a portfolio of B2B accounts and drive customer engagement and growth. Key Responsibilities Own the full post-onboarding relation...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Success Manager

    Customer Success Manager

    Thomson ReutersNew York, NY, US
    serp_jobs.job_card.full_time
    Are you passionate about building meaningful relationships and empowering customers to achieve their goals, while driving success for both them and the company?. Customer Success is not just a funct...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Success Manager

    Customer Success Manager

    TabsNew York, NY, US
    serp_jobs.job_card.full_time
    Tabs is an AI-powered accounts receivable platform for B2B businesses.Using the power of AI, Tabs is able to understand and extract elements from even the most complex B2B contracts and then power ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Project Manager - Customer Success

    Project Manager - Customer Success

    VirtualVocationsPaterson, New Jersey, United States
    serp_jobs.job_card.full_time
    A company is looking for a Project Manager - Customer Success.Key Responsibilities Develop detailed project plans, timelines, and communication strategies Provide regular updates on resource all...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    Success Mentor

    Success Mentor

    Counseling in SchoolsBrooklyn, NY, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Counseling In Schools (CIS) is a dynamic community-based organization founded in 1986 with a mission to promote the emotional and social growth of children so that they can thrive in school and suc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Escalations Manager, Customer Success

    Escalations Manager, Customer Success

    FlexNew York, NY, US
    serp_jobs.job_card.full_time
    Escalations Manager, Customer Success.Flex is a growth-stage, NYC headquartered FinTech company that is creating the best rent payment experience. It's hard to believe that it's 2025 and paying rent...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Success Manager

    Customer Success Manager

    CopilotNew York, NY, US
    serp_jobs.job_card.full_time
    As our first Customer Success Manager, you will report to the CEO and work closely with him and our Support and Sales team on client onboarding, retention, upsells, and overall customer satisfactio...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Success Manager B2B SaaS

    Customer Success Manager B2B SaaS

    ValderaNew York, NY, US
    serp_jobs.job_card.full_time
    Customer Success Manager B2B SaaS.At Valdera, we empower innovators to turn ideas into reality by transforming how manufacturers source materials. We make it effortless for companies to find the be...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Partner Success Manager

    Partner Success Manager

    VerneekNew York, NY, US
    serp_jobs.job_card.full_time
    Do you want to be a part of a one-of-a-kind deep technology team deploying truly helpful AI experiences to the masses? We are continuing on our ambitious mission and looking for a highly qualified ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Success Manager

    Customer Success Manager

    RillaNew York, NY, US
    serp_jobs.job_card.full_time
    Rilla's Customer Success Team sits at the unique intersection of customers, product, and go to market.In this role, your mission will be to deeply understand our customers' most pressing challenges...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Success Manager

    Customer Success Manager

    Method FinancialNew York, NY, US
    serp_jobs.job_card.full_time
    We built Method to propel the next decade of consumer finance.Method's APIs are redefining financial connectivity with real-time read-write access to consumer liability accounts and bringing consum...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Success Manager

    Customer Success Manager

    impact.comNew York, NY, US
    serp_jobs.job_card.full_time
    We are passionate about our people, our technology, and are obsessed with customer success.Working together enables us to grow rapidly, win, and serve the largest brands in the world.We use cutting...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Success Manager

    Customer Success Manager

    GiftogramParsippany, NJ, US
    serp_jobs.job_card.full_time
    Customer Success Manager Mid-Market.Location : Full-Time, In-Office | Parsippany, New Jersey.At Giftogram, appreciation isn't just what we doit's who we are. As a Mid-Market Customer Success Manager...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Success Manager

    Customer Success Manager

    RandstadNew York, NY, US
    serp_jobs.job_card.full_time
    This is an entry level role that requires no experience.Our client is a cyber-security powerhouse looking for recent college graduates to expand their presence in the market during a period of subs...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Success Manager - Rockerbox

    Customer Success Manager - Rockerbox

    DoubleVerifyNew York, NY, US
    serp_jobs.job_card.full_time
    Customer Success Manager - Rockerbox.DoubleVerify is a leading software platform for digital media measurement, data and analytics. DV's mission is to be the definitive source of transparency and da...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days