Senior Internal Communications Manager

Ready to be pushed beyond what you think you’re capable of?

At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.

To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems.

Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be.

While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.

Internal Communications serves Coinbase’s mission by helping to deliver an exceptional employee experience and reinforce our mission, strategy and culture. The Senior Internal Communications Manager will report to the Director of Internal Communications as an independent contributor at Coinbase and partner directly with executives, senior leaders and teams across the company to tell powerful stories, design communications and change efforts, and help define communications standards and norms.

What you’ll be doing (ie. job duties) :

Strategic communications partner to C-suite executives and other senior leaders.

Ensure employees have the information and context they need to do their job.

Create and improve systems that scale communications across a globally distributed, remote workforce.

Develop a deep understanding of the company mission, strategy and culture to reinforce in all communications.

Maintain a broad understanding of the needs and dynamics of each executive and team you support to best advise them.

Proactively identify opportunities and develop new programs to uplevel internal communications.

Support and execute team-wide and company-wide live events (i.e. drafting talking points, advising on event flow and structure, preparing speakers, etc.)

Partner with your Internal & External Comms teammates to drive proactive / reactive communications and coordinate internal issues management.

What we look for in you (ie. job requirements) :

10+ years of experience in internal, external or corporate communications, media / journalism, or another writing intensive role.

Excellent written and verbal communications skills, prioritizing clarity & brevity in all communications.

Well-developed “executive presence,” including experience directly partnering with senior executives on communications initiatives, with examples of ability to influence stakeholders and adapt work style accordingly.

Resilience and grit—able to maintain a proactive, even-keeled posture in the face of rapid organizational change and shifting priorities.

Experience communicating to a highly distributed, remote workforce.

Extremely organized (gets energy from roadmapping, planning, envisioning the path).

Able to think and do—someone who can both generate ideas and implement them.

Able to balance speed and quality, with an acute sense for what matters most in a given moment.

Deep curiosity about crypto and the intersection of technology and finance.

Nice to haves :

Experience with design and / or multimedia development (i.e. design skills within Google Slides, experience / expertise in video editing).

Experience in managing crisis communications.

Experience in communicating to highly-technical, engineering-focused audiences.

Experience with both external and internal communications.

Experience driving live events (both virtual and in-person).

Job # : P71797

Pay Transparency Notice : Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)).

Pay Range :

$201,365—$236,900 USD

Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.

Commitment to Equal Opportunity

Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Employee Rights and the Know Your Rights notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.

Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).

Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here.

AI Disclosure

For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and / or transcript, to assess them against the qualifications and characteristics outlined in the job description.

For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.

The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment . To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com