Sr Customer Experience Representative

Job Title

Associates Degree or equivalent plus three years of relevant experience required.

Strong customer service skills are required, including solid verbal communication and business professional writing skills.

Previous Claims Experience is required.

Must have initiative and ability to work independently.

Strong computer skills are required in order to quickly learn our multiple systems. MS Office is preferred.

Must have basic math skills and ability to learn basic knowledge of insurance products.

Must work from our office in Manhattan, Kansas, West Des Moines Corporate location, or our Gilbert, Arizona state office. During training, hours are 8am-4 : 30pm for the first approximately 10-12 weeks. Then, your schedule after training may vary based on business need to be determined. Your assigned shift will be between 8am - 7pm Monday through Friday with a prescheduled designated weekend rotation.