Medical Receptionist

Key responsibilities Duties In accordance with the practice policies and procedures,

Must be bilingual Spanish.

The Medical Receptionist will :

• Answer the telephone in a courteous and professional manner.
• Receive and convey messages in writing, verbally and electronically.
• Liaise with patients and their families in a compassionate manner.
• Liaise with GPs, other health professionals and their staff.
• Make appointments.
• Scan and file documents.
• Type documents as required, with a high level of accuracy.
• Book and organize staff and / or doctors’ meetings as directed.
• Participate in ongoing professional development.
• Contribute equitably to maintaining the cleanliness of the practice.
• Maintain practice dress standards.
• Handle cash, EFTPOS and other payments and adhere to practice billing policy.
• Ensure the practice building and rooms are clean, tidy and accessible.
• Perform other administrative duties as directed by the Practice Manager or Principal Doctor / s.

Qualifications :