Aftermarket Product Specialist / Support Analyst

🌟 We're Hiring : After Market Product Professional! 🌟

We are seeking an experienced After Market Product Professional to drive our aftermarket product strategy and business growth. The ideal candidate will have expertise in product lifecycle management, market analysis, and customer needs assessment to maximize revenue opportunities in the aftermarket segment.

📍 Location : Bernardsville, United States

⏰ Work Mode : Work From Office

💼 Role : After Market Product Professional

What You'll Do :

🔧 Provide production support for systems used by the monetization team

⚙️ Support system transitions, upgrades, and new implementations

📊 Collaborate with Business Systems, IT, Operations, and 3PL partners to improve supply chain processes

🛠️ Troubleshoot system issues, manage defects, and ensure smooth operations

📦 Support direct-to-consumer sales channels, including platforms like eBay and other marketplaces

🧪 Assist with QA / UAT activities to ensure system accuracy and functionality

What We're Looking For :

✅ Experience in production support and system troubleshooting

✅ SAP ECC and / or S4 HANA expertise

✅ Familiarity with Rithum or similar applications

✅ Knowledge of reverse or circular supply chain processes

✅ Experience with direct-to-consumer marketplaces (Amazon, eBay, BackMarket, etc.)

✅ Strong problem-solving and analytical skills to identify root causes and recommend solutions

✅ QA / UAT experience and ability to communicate complex technical issues to business stakeholders

Ready to drive aftermarket success? 🚀 Apply now and let's grow together!