Field Operations Consultant - Green Bay, WI

Field Operations Consultant - Green Bay, WI

McDonald's is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential.

At McDonald's, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good : good for our customers, people, industry and planet.

The Field Operations Consultant role conducts objective restaurant standards evaluations such as Operations Excellence Assessments, Food Safety visits, and National Restaurant Building and Equipment Standards assessments. You will analyze restaurant performance across customer experience and operations brand standards.

The ideal candidate should be based in Green Bay, WI or LaCrosse, WI to best support our Owner / Operator population.

Job Responsibilities

• Conducts objective evaluations to analyze restaurant performance across customer experience and McDonald's operations' Brand Standards
• Protects the McDonald's brand by identifying issues that may pose risks to customer experience and brand perceptions
• Supports operational excellence by identifying restaurants that do not meet McDonald's QSC (Quality, Service and Cleanliness) / safety standards
• Develops a holistic restaurant operations skill set across all Restaurant operations' systems through ongoing training, learning, and certification
• Builds deep expertise in Restaurant Operations and provides expert coaching and root cause analysis to Franchisees
• Serves as a Subject Matter Expert to provide support to restaurants as requested by Operators on specific operations initiatives
• Uses system and initiative Subject Matter Expertise to drive Guest Counts, Sales, and cash flow through support of operations, initiatives, and Owner / Operator priorities
• Collaborates with Franchise Business Partners to assist in developing a full restaurant consulting toolkit, monitor goals and key metrics, and drive business results

Qualifications

Compensation

Bonus Eligible : Yes

Benefits Eligible : Yes

The expected salary range for this role is $75,700 - $94,620 / per year.

McDonald's is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald's provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job.

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