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Sales Support & Order Processing Specialist

Sales Support & Order Processing Specialist

Allora USASterling, Virginia, United States
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About Us :

We’re a fast-growing, woman-owned supplier in the multifamily and hospitality construction industry . Our business thrives on long-term customer relationships and teamwork. We offer a fast-paced but supportive environment where your contributions directly impact our success.

What You’ll Do :

As a key member of our team, you’ll support sales and operations by ensuring customer orders and communications run smoothly. Your day will be a mix of order processing, customer support, and behind-the-scenes admin tasks that keep the sales team moving.

Key Responsibilities :

  • Manage inbound customer inquiries and monitor high-volume email accounts.
  • Process and track orders in QuickBooks with accuracy.
  • Log and update customer interactions and follow-ups in HubSpot.
  • Assist the sales team with quotes, shipments (including booking LTL freight), and customer service.
  • Support walk-in customers and coordinate with operations / shipping as needed.
  • Jump in to help with miscellaneous office tasks that keep everything running smoothly.

What We’re Looking For :

  • 1–3 years of experience in sales support, order entry, admin, or customer service .
  • Familiarity with QuickBooks and HubSpot preferred .
  • Excellent written communication and strong attention to detail.
  • Positive, professional attitude with the ability to prioritize in a fast-paced environment.
  • Reliable, organized, and able to handle multiple tasks at once.

    • Bonus Points :

  • Experience working with builders, contractors, or developers.
  • Knowledge of plumbing or building products.

    • Why Join Us?

  • Be part of a small, collaborative team where your work makes a real impact.
  • Work directly with the company owner and gain hands-on B2B industry experience.
  • Growth potential into sales, operations, or account management.
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    Processing Specialist • Sterling, Virginia, United States

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