Senior Onboarding Analyst

Lead Onboarding Analyst

The Private Trust Company (PTC), an affiliate of LPL Financial LLC, is a dynamic and fast-growing national trust company headquartered in Cleveland, Ohio. We specialize in helping families protect, preserve, and transfer wealth across generations, charitable organizations, and communities. With a collaborative, open architecture investment model, we work alongside clients' trusted professionals to deliver tailored solutions. As a non-depository bank regulated by the Office of the Comptroller of the Currency (OCC), PTC combines the stability of a federally chartered institution with the agility of an entrepreneurial team. We're on an ambitious growth path - aiming to double our business in three years and triple it within five - making this an exciting time to join and grow with us.

Job Overview

We are seeking a detail-oriented and solution-driven Lead Onboarding Analyst to join our team. This role will primarily be responsible for onboarding new Trust accounts and supporting a team during the first months of a new relationship. The ideal candidate thrives in a fast-paced environment, is eager to learn, and is committed to maintaining high standards of quality and integrity.

Responsibilities

• Implementing a consistent communication and follow up plan with Advisor Teams and end clients, when necessary, throughout the onboarding process,
• Preparing, distributing, and tracking all forms and related documentation associated with new accounts,
• Performing AML screening activities in connection with new client onboarding,
• Opening new client accounts on the PTC trust accounting system,
• Opening new client accounts on the LPL brokerage system,
• Performing reconciliations of trust assets upon funding,
• Tracking of onboarding processes, communications, and completion of all associated workflows,
• Coordinating establishment of online client access for new and existing relationships,
• Working closely with prior custodian's and trustees to facilitate transfer of information, documentation and assets,
• Monitoring accounts from acceptance through funding, escalating issues as necessary
• Mentoring Onboarding Analysts
• Interacting with clients and client service providers,
• Handling client requests,
• Preparing management reports and spreadsheets,
• Ad hoc projects

What Are We Looking For?

We want strong collaborators who can deliver a world-class client experience. We are looking for people who thrive in a fast-paced environment, are client-focused, team oriented, and are able to execute in a way that encourages creativity and continuous improvement.

Requirements

Core Competencies

Preferences

Pay Range : $20.16-$33.59 / hour. Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!