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Remote RPM Coordinator

Remote RPM Coordinator

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Chronic Care Staffing is Hiring a Remote RPM Coordinator!

Location : Remote

Employment Type : Full-Time

Pay Range : $18 – $24 / hour

About the Role

Chronic Care Staffing is seeking a Remote RPM Coordinator to support patients in managing chronic and high-risk conditions through Remote Patient Monitoring (RPM). You will play a key role in monitoring biometric data, educating patients on device usage, escalating critical findings, and coordinating care with providers to improve patient outcomes and reduce hospitalizations.

Responsibilities

  • Conduct onboarding and device education calls for new RPM patients.
  • Monitor incoming biometric data (blood pressure, glucose, weight, oxygen saturation) daily.
  • Identify abnormal readings / trends and escalate per protocol.
  • Perform monthly engagement calls to assess patient condition and address concerns.
  • Troubleshoot device connectivity and usage issues.
  • Communicate effectively with patients and caregivers regarding goals and progress.
  • Promote adherence to individualized care plans.
  • Accurately document interactions in EHR / RPM platforms.
  • Educate patients on lifestyle changes and condition management.
  • Comply with CMS RPM billing and documentation guidelines.
  • Maintain productivity expectations for monitoring and outreach.

Requirements

Must Have Criteria

  • Unencumbered active CMA / RMA certificate OR compact LPN / RN license .
  • Active BLS certification .
  • Strong knowledge of CCM / RPM protocols and billing requirements.
  • Proficiency with EHR systems and Google Suite.
  • Recent experience in a clinical or CCM setting .
  • Ability to work independently in a HIPAA-compliant home office.
  • Strong problem-solving, documentation, and communication skills.
  • Ability to meet call volume and productivity expectations.

    • Nice to Have

  • Prior experience in care coordination, chronic care, transitional care, or remote patient monitoring.
  • Familiarity with community resources and patient / family education.
  • Background in quality measures, reporting, or CMS compliance.
  • Demonstrated teamwork in a remote environment.
  • Additional certifications / coursework in care management or case management.

    • Home Office Requirements

  • HIPAA-compliant workspace with locked door and distraction-free environment.
  • High-speed internet.
  • CCS-approved computer with dual monitors .

    • Benefits

  • Paid Time Off (PTO)
  • Medical & Dental Care
  • On-the-Job Training
  • No Weekend Work
  • Growth Opportunities
  • Vision, 401k, and Incremental PTO Increases
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    Coordinator Remote • US