Resource Coordinator - Digital Solutions

Overview

Join to apply for the Resource Coordinator - Digital Solutions role at Polygon Group

This range is provided by Polygon Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$25.00 / hr - $27.00 / hr

Responsibilities

• Oversee the full lifecycle of Digital Solutions devices - from provisioning and deploying to maintenance, return, and decommissioning - ensuring optimal fleet performance and traceability.
• Execute weekly inventory validation and data reconciliation across platforms including NetSuite and Excel trackers to maintain accuracy and operational integrity.
• Lead regular physical inventory audits to account for all in-service, out-of-service, and floating Digital Solutions equipment.
• Proactively follow up with Project Managers and regional offices to resolve discrepancies related to missing, idle, or misclassified equipment.
• Work directly with clients to maintain and update comprehensive customer and job profiles to provide clear visibility into device deployment, rental status, and job-level allocations.
• Coordinate closely with Finance and Client Support Services to ensure accurate billing, resolve usage discrepancies, and expedite returns of non-billable equipment.
• Foster cross-functional collaboration by serving as the operations point-of-contact for Sales, Support, Field Teams and clients, ensuring seamless communication and execution.
• Document and refine best practices for device tracking, data validation, and inventory control processes to support operational excellence.
• Support team development initiatives, sharing knowledge and assisting with onboarding and training of new team members.
• Operate company vehicles professionally and safely, adhering to DOT regulations and maintaining required logs and documentation when applicable.

Qualifications

Demonstration of Polygon Values

Rate of Pay

Seniority level

Employment type

Job function

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