Talent.com
Front End Lead

Front End Lead

Rural KingLake Wales, FL, US
job_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

About us

Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us. When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.

Benefits

401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2%

  • Healthcare plans to support your needs
  • Virtual doctor visits
  • Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program
  • 15% Associate Discount
  • Dave Ramsey's SmartDollar Program (no cost to you!)
  • Associate Assistance Program
  • RK Cares Associate Hardship Program
  • 24 / 7 Chaplaincy Services

Responsibilities

The purpose of the Front End Lead is to provide oversight and leadership to our front end operations. With a strong focus on delivering exceptional customer service, you will lead the front end associates, ensuring seamless and efficient checkout process.

  • Ensure comprehensive training for new front end associates and oversee their development.
  • Oversee cashier transactions and customer service desk layaway transactions including monthly layaway audits.
  • Empower Cashiers to effectively utilize the cashier script for seamless customer interactions, educations them on company programs such as loyalty program, RK Visa, and RK Plus Protection Plan (RKPPP).
  • Provide additional assistance to cashiers by running a register to ensure the front-end runs smoothly without interruption.
  • Establish and maintain margin bins to optimize product visibility and organization.
  • Communicate professionally with all Rural King associates and customers.
  • Aid customers by offering load outs, coordinating with Outside Recover Associates to ensure prompt response.
  • Execute accurate cash management, returns, layaways. exchanges, and price dispute resolutions.
  • Set up and manage tax-exempt customer plans, ensuring accuracy and compliance.
  • Ensure proper deactivation of either EAS (Electronic Article Surveillance) devices or spider wrapped products as needed.
  • Assist in shrink awareness by researching all cash shortages and taking corrective action in the register to resolve the problem.
  • Maintain heightened awareness of your surroundings to prevent loss (shrink) and deliver exceptional customer service.
  • Respond to incoming calls at the registers with impeccable phone etiquette, identifying the store and yourself as a representative of Rural King using a professional and friendly demeanor.
  • Complete daily paperwork process including the bank deposit and safe audits.
  • Oversee the popcorn and coffee stations to ensure they are maintained in a timely manner to meet customer demands and maintain a positive experience.
  • Take initiative in ordering necessary store supplies for optimal front-end operations.
  • Oversee the Buy Online Pick Up in Store (BOPIS) process, customer interactions with online transactions, and store fulfillment and customer pickups.
  • Conduct a weekly BOPIS audit, comparing physical products to orders in the systems, identifying items beyond the 14-day pick-up window.
  • Use general office equipment such as telephone, copy machine, fax machine, calculator, computer.
  • Participate in cross-training for flexibility in various departments and responsibilities.
  • Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
  • Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
  • Demonstrate behaviors that exemplify Rural King's Values : People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
  • Perform other duties as assigned.

    • Supervisory Responsibilities

    None

    Essential Qualities for Success

  • At least 3 years of retail cashier or retail supervisory experience or equivalent combination of experience and education.
  • Meticulous attention to detail and strong math skills for accurate cash handling.
  • Demonstrated ability to thoroughly review and analyze information, identifying errors or inconsistencies to maintain high levels of accuracy.
  • Excellent communication skills to implement policies and procedures, direct staff, and provide customer service.
  • Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely.
  • Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses.
  • Excellent customer service skills.
  • Proficiency with Microsoft Office Suite or related software.
  • Working knowledge of Microsoft Office Suite.
  • Comfortable navigating computer systems and software to assist customers or manage activities.
  • Flexibility with hours : ability to work a 40-hour workweek with varied hours, days, nights, and weekends as business dictates.

    • Physical Requirements

  • Ability to maintain a seated or standing position for extended durations.
  • Ability to lift, push, and / or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
  • Able to navigate and access all facilities.
  • Skill to effectively communicate verbally with others, both in-person and via electronic devices.
  • Close vision for computer-related activities.

    • Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

    J-18808-Ljbffr

    serp_jobs.job_alerts.create_a_job

    Front End Lead • Lake Wales, FL, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    FRONT END LEAD ASSOC - DG MKT in POLK CITY, FL S13296

    FRONT END LEAD ASSOC - DG MKT in POLK CITY, FL S13296

    Dollar GeneralPolk City, FL, US
    serp_jobs.job_card.full_time
    Dollar General Job Opportunity.Work where you matter at Dollar General, our mission is serving others! We value each and every one of our employees. Whether you are looking to launch a new career in...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    FRONT END LEAD ASSOC - DG MKT in HAINES CITY, FL S12001

    FRONT END LEAD ASSOC - DG MKT in HAINES CITY, FL S12001

    Dollar GeneralHaines City, FL, US
    serp_jobs.job_card.full_time
    Work where you matter at Dollar General, our mission is serving others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient sto...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    FRONT END LEAD ASSOC - DG MKT in MULBERRY, FL S12004

    FRONT END LEAD ASSOC - DG MKT in MULBERRY, FL S12004

    Dollar GeneralMulberry, FL, US
    serp_jobs.job_card.full_time
    Work where you matter at Dollar General, our mission is serving others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient sto...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Front End Developer

    Front End Developer

    VirtualVocationsLakeland, Florida, United States
    serp_jobs.job_card.full_time
    A company is looking for a Front End Engineer - React (Contract).Key Responsibilities Develop and maintain web applications using React Implement frontend architecture best practices and ensure ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Tax Expert - Onsite

    Tax Expert - Onsite

    IntuitLITHIA, Florida, United States
    serp_jobs.job_card.full_time
    Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Experts in one of our new TurboTax locations across the United States on a ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Travel CT Tech - $2,078 to $2,322 per week in Mission Viejo, CT

    Travel CT Tech - $2,078 to $2,322 per week in Mission Viejo, CT

    AlliedTravelCareersMission Viejo, CT, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Prime Time Healthcare to find a qualified CT Tech in Mission Viejo, Connecticut!.Now Hiring : Allied Healthcare CT - Mission Viejo, CA. Contact us for Pay Informat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Front-End Engineer

    Front-End Engineer

    VirtualVocationsKissimmee, Florida, United States
    serp_jobs.job_card.full_time
    A company is looking for a Front-End Engineer for a remote position in the US.Key Responsibilities : Develop and maintain React applications using ShadCN and TanStack tools Collaborate with desig...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Lead Front End Engineer

    Lead Front End Engineer

    VirtualVocationsKissimmee, Florida, United States
    serp_jobs.job_card.full_time
    A company is looking for a Lead Front End Engineer (Shopify).Key Responsibilities Lead the design, development, and enhancement of Shopify-based solutions, ensuring high performance, scalability,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Lead Person

    Lead Person

    Vulcan Materials CompanyLake Wales, FL, United States
    serp_jobs.job_card.full_time
    Vulcan Materials Company is the nation's largest producer of construction aggregates and a major producer of aggregates-based construction materials including asphalt and ready-mixed concrete.When ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Tax Expert - Onsite - 2+ Yrs Paid Tax Experience Required

    Tax Expert - Onsite - 2+ Yrs Paid Tax Experience Required

    IntuitLITHIA, Florida, United States
    serp_jobs.job_card.full_time
    Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Experts in one of our new TurboTax locations across the United States on a ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Strategic Initiatives Lead

    Strategic Initiatives Lead

    VirtualVocationsLakeland, Florida, United States
    serp_jobs.job_card.full_time
    A company is looking for a Global Industries and Solutions Strategic Initiatives Lead (Retail / CPG).Key Responsibilities Drive end-to-end initiative success across the organization, ensuring effec...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    FRONT END LEAD ASSOC - DG MKT in LAKELAND, FL S09829

    FRONT END LEAD ASSOC - DG MKT in LAKELAND, FL S09829

    Dollar GeneralLakeland, FL, US
    serp_jobs.job_card.full_time
    Work where you matter at Dollar General, our mission is serving others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient sto...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Recruiting Lead

    Recruiting Lead

    VirtualVocationsLakeland, Florida, United States
    serp_jobs.job_card.full_time
    A company is looking for a Recruiting Lead to drive talent strategy and full-cycle recruiting as they scale their team.Key Responsibilities Partner with founders and hiring managers to understand...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Director of Leads Insights

    Director of Leads Insights

    VirtualVocationsLakeland, Florida, United States
    serp_jobs.job_card.full_time
    A company is looking for a Director of Leads Insights, US Based Remote.Key Responsibilities : Lead the design and delivery of scalable reporting and analytics for operations and customer insights ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Tax Expert - Local

    Tax Expert - Local

    IntuitLITHIA, Florida, United States
    serp_jobs.job_card.full_time
    Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Experts in one of our new TurboTax locations across the United States on a ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Front-End Developer

    Front-End Developer

    VirtualVocationsKissimmee, Florida, United States
    serp_jobs.job_card.full_time
    A company is looking for a Front-End Developer (Remote).Key Responsibilities Develop and maintain web applications using HTML, CSS, JavaScript, and modern frameworks Optimize applications for sp...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    FRONT END LEAD ASSOC - DG MKT in POLK CITY, FL S13296

    FRONT END LEAD ASSOC - DG MKT in POLK CITY, FL S13296

    • Elijah House FoundationPolk City, FL, US
    serp_jobs.job_card.full_time
    At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient Store locations, Distribu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Shift Lead

    Shift Lead

    WalgreensKissimmee, FL, US
    serp_jobs.job_card.full_time
    Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30