Restaurant Manager - DEN 9537 Moreno Valley - Sunnymead (Moreno Valley, CA)

Pay Range : $16.00 – $26.00

Listed wages are based on company-wide ranges. Actual earnings will vary based on factors such as : restaurant brand, experience, education, geography, applicable minimum wage, unit volume(s), hours worked & potential overtime pay.

Earn up to $55,000 per year (depending on location and experience)

Very Obtainable and Generous Bonus Plan

Full range of Health Benefits

Amazing 401K with company match (after one year)

Awesome growth potential with an amazing company that is growing!

We help good people learn to lead, serve and make a difference.

OVERVIEW OF POSITION

This position, under the guidance of the General Manager, is responsible for supporting all elements of day-to-day operations, including increasing sales, meeting profit objectives, execution of new programs, and ensuring guest satisfaction. Other duties may be assigned.

PRINCIPAL DUTIES AND RESPONSIBILITIES

• In conjunction with the General Manager, support the development of restaurant operating plans that align with company and market strategies to achieve business growth (sales and profit) and guest satisfaction.
• Work closely with the General Manager to plan schedules, analyze staffing needs, and ensure appropriate development and training for all employees.
• Exercise discretion in addressing changing demands of the business.
• Ensure all menu items are prepared and served in accordance with Brand Standards.
• Support the General Manager in maintaining proper inventory levels for both food and non-food items in accordance with company guidelines.
• Ensure guest satisfaction through directing operational execution of proper service in a clean and pleasant environment. Make necessary changes to ensure guest satisfaction and enforce Brand Standards service requirements.
• Maintain compliance with all applicable local, state, and federal laws and regulations in our restaurants.
• Ensure proper management procedures and practices for facility and equipment maintenance, energy conservation, repairs, security measures, and that safety and sanitation requirements are met.
• Embody, promote, and teach Company values and policies at all times in all aspects of restaurant operations, with a strong focus on Safety.
• With guidance from the General Manager, manage controllable expenses focusing on labor standards, cash, R & M, food costs, and other operating expenses. Understand financial reports and support the General Manager in developing and implementing plans for areas needing improvement.
• Maintain awareness of local market trends, competitive stance, and opportunities. Work closely with the General Manager to implement appropriate local restaurant marketing programs, with assistance from the District Manager and field support representatives.
• Create and maintain a positive work environment, ensuring open communications. Communicate employee relations issues to the District Manager and Human Resources. Administer disciplinary processes according to established procedures.
• Influence supervisors, subordinates, and peers effectively. Manage disagreements and conflicts in an open, constructive, and timely manner.
• Strong leadership skills and a high level of flexibility are required.

HOSPITALITY & GUEST SERVICE SKILLS

All employees are expected to provide customer service that is extraordinary and exceeds the expectations of our guests. Employees are required to follow established policies and guidelines that go beyond simply smiling, greeting, and being nice to guests. Going above and beyond encompasses attitudes, respect, and flexibility. Employees are expected to have a positive "can-do" attitude, treat others with respect, and easily adjust to changes in the workplace.

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