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Bilingual Call Center Agent

Bilingual Call Center Agent

AnswerOneMcAllen, TX, USA
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Full-Time Bilingual Call Center Agent

Location : McAllen, TX

Bilingual Call Center Agents at AnswerOne provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment complexes to professional services. You'll make sure that all aspects of the message are collected thoroughly and accurately so that our customers can have the confidence that their issue will be relayed to our client.  This is an in-office position.

No experience? No problem! We offer comprehensive training in a positive, team-focused environment designed for your success.

What You'll Do :

  • Professionally handle incoming calls.
  • Greet callers with a polite, pleasant tone.
  • Accurately gather and relay required information.
  • Verify and enter details precisely into our system.

What We're Looking For :

  • A welcoming voice with an upbeat tone.
  • Computer skills in a Windows environment.
  • Reliable attendance.
  • Typing speed of 35+ WPM.
  • Availability to work one weekend day per week.
  • Speak, read, and write fluently in both Spanish / English

    • Compensation & Full-Time Benefits :

  • Compensation : $ 18.50 / hr with Perfect Attendance

    • Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without Perfect Attendance is $16 / hr.

  • Benefits include :
  • Employee Stock Ownership
  • Full Medical, Dental, Vision
  • Paid Vacation
  • 401K with Company Matching
  • Free Life Insurance Policy
  • Legal Assistance
  • Shifts :

    • Full-Time, 40 hours - 10-hour shifts

  • Must be available to work a weekend day (Sat or Sun each week)

    • Ready to start a rewarding career journey? Apply today!

    AnswerOne is an Equal Opportunity Employer.

    Job Posted by ApplicantPro

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    Call Center Agent • McAllen, TX, USA

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