Parts & Service Business Center Lead - Midwest Business Center (Chicago)

The Parts & Service Business Center Lead is responsible for leading and optimizing the service and parts operations within the Stellantis CJDRF dealer network. This includes revenue generation through Mopar & private label parts, accessory sales and a strategic focus on the customer experience to drive increased loyalty and retention.

Sales and Business Development :

• Ownership overall retail / wholesale parts sales, service, service quality, warranty, service contracts and customer experience.
• Identify, assess regional market needs and opportunities
• Develop and implement a strategy to increase parts sales and customer loyalty
• Work closely with peers and leadership team of both Sales and Network to ensure alignment, perception and reality of unified front, exceptional support
• Challenge status-quo, discover and champion best practice benchmarking, process improvement

People Leadership :

Our Benefits - Designed with You in Mind

Comprehensive Health & Well-being Coverage

From your very first day, you’ll have access to medical, dental, vision, and prescription drug coverage - ensuring you and your family stay healthy and protected.

Generous Paid Time Off

We believe in work-life balance. That’s why we offer : 17+ paid holidays, including shut-down from December 24 th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most.

Competitive Retirement Savings Plans

We help you plan for the future with :

Income Protection & Insurance Options

Benefit from included and optional disability, life, and other insurance programs - because your peace of mind matters.

Company Vehicle Lease Program

Eligible employees and their immediate families can enjoy company vehicle lease options with included insurance, maintenance, and unlimited mileage. Plus, take advantage of exclusive discounts on Stellantis products.

Family Building Benefit

We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy.

Support for Your Growth and Giving Back

We believe in investing in your future and your passions :

And so much more!

When you join us, you’re not just building a career - you’re joining a company that supports you, inside and outside of work.