Sales Associate Team Leader

At the forefront of a rapidly expanding global business, we're committed to your success and provide you with a robust onboarding period. This fashion-forward company empowers its employees to excel and thrive in an inclusive workplace where people can be themselves, access opportunities, and grow together.

Remember to check your CV before applying Also, ensure you read through all the requirements related to this role.

As a team leader, you will motivate and coach your team of sales associates to deliver exceptional customer experiences while optimizing sales. You'll lead by providing 'in the moment' coaching and training on best practices, with ongoing feedback. Supporting colleague experience, you'll engage sales associates in your team with an emphasis on recognition, communication, and wellbeing.

Daily, you'll collaborate with the store management team to support the running of the store and develop a high-performing retail team. Your key responsibilities include :

• Managing an allocated section of a department; supporting colleagues to create inspiring displays and managing daily task allocation to keep your team engaged.
• Helping other managers with the day-to-day running of the store.
• Assisting with recruitment, on-boarding, and development of sales associates while supporting a culture of continuous learning and improvement.
• Managing cash lanes and fitting room areas as needed.
• Helping with customer feedback and complaints.
• Managing stock file accuracy and driving improved availability in-store with a consistent focus on size and option control to meet customer demand.
• Managing pricing in line with company policies. Monitoring pricing for accuracy, checking markdowns are applied, and displaying POS accordingly.

What you'll get :

We offer competitive benefits and work-life balance – essential for your life outside of the store. We're committed to your growth and success, empowering you to own your progress in this fast-paced environment.

What you'll bring :

As a bold team player, you'll oversee a team of sales associates and report directly to the department manager. Here's what we need from you :