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HostAJTX - IHOP • Houston, TX, US
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AJTX - IHOP • Houston, TX, US
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Job Description

Job Description

Benefits :

  • Employee discounts
  • Flexible schedule

JOB DESCRIPTION :

Provide promptly, efficient, courteous service to all guests. Service includes greeting, seating, talking and serving orders, taking guest remittance as required, clearing dishes and resetting tables.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

  • Develop and maintain professional functional working relationships with IHOP employees and guests.
  • Execute the "Service Guidelines" per the IHOP SOP to ensure a high-quality guest experience.
  • Handle guest complaints in a professional, courteous and timely manner, thank guests, and invite them to return.
  • Memorize and apply IHOP terminology, abbreviations, methodologies, and plating and menu knowledge.
  • Comply with SOP methods in regard to guest checks and server banking procedures.
  • Stock and rotate all needed supplies in the service areas and dining room as assigned per shift.
  • Comply with all local and SOP health, sanitation, and safety guidelines.
  • Clear, clean, and reset tables and clean chairs, booths, and floors after guests leave.
  • Perform all cleaning duties according to posted cleaning charts.
  • Comply with IHOP uniform and appearance standards per SOP guidelines.
  • Comply with IHop N Go program as assigned.
  • Complete all required online and virtual training modules.
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    Host • Houston, TX, US

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