Maintenance Operations ManagerFirstService Residential • Bluffton, SC, US
Maintenance Operations Manager
FirstService Residential • Bluffton, SC, US
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job_description.job_card.job_descriptionSupervise 2 onsite maintenance personnel Manage service agreements, including, but not limited to : Landscape (common areasand private lots), Elevator, Maintenance, Fire Safety, Pool, Snow removal, Irrigation (common areasand private lots), Exterior maintenance service Directly responsiblefor managing all services related to the committees listed below.Including participation in monthly meetings andprovidingmonthly written reports to each committee.Also required to attend the community and condo board meetings on a quarterly basis and other meetings as needed. Grounds & Landscape Committee Infrastructure Committee Condo Facilities Committee Maintains a safe and secure environment. Supervises,trainsand directs maintenance staff through work orders. Plans, monitors, and appraises job results; coaches,counselsand disciplines employees. Assesses repair needs and estimated time needed for repair (includingevaluating problems to determine whether or not professional assistance or further instruction is needed in order to complete task / repair). Monitors the functions of service contractors and building repair and maintenance contractors. Inventories and acquisitions maintenance supplies. Maintains disaster preparedness byidentifyingpotential problems, developing response plans, managing crises. On call availability for emergencies and projects as assigned by property manager. Schedules and assigns work responsibilities to employees to meet workrequirements. Requests materials, tools, and supplies needed for a job. Develops andmaintainsresource management plan which outlines short-term and long-term requirements for repair & maintenance, capital replacement, and capital requirements. Maintains all fire protection and security systems, to include required maintenance, inspections, and documentation. Inspects all emergency equipment to ensure compliance Records and evaluates preventive maintenance activities and programs. Oversees the construction, installation, and preventative maintenance of equipment. Observes / evaluates corrective maintenance or repair on equipment Orients and trains employees to perform maintenance activities and tasks. Ensures highly efficient safety program, with emphasis on awareness, discipline, and compliance.Overall safety program to conform with OSHA standards, applicable building safety manual, and other safety venues as deemed appropriate Performs performance evaluations for all staffdirect reports Supervises alladministrationrelativeto facilitymaintenance,toincludepreparation of budgets, work schedules, goals andobjectives, and purchase / requisition documents.Providesrelated management information products as requested Record and report all unusual and irregular conditions to the Community Manager. Maintain cordial, professional mannerindealing with residents,contractors, Management, etc. Ensure all equipment, supplies and materials are in functional working condition in a neat and orderly manner. All other duties as directed by the Board of Directors / Trustees or Management. Capable of working extended hours,to includeevenings,weekendsandholidaysas necessary. Able to see well enough to read faint or partially obscured writing or printing, withcorrective lenses if needed. Must be able to speak English in a clear and understandable voice so that varioustypes ofcommunications maybe conductedwith peopleof variouslevels ofeducation and capabilities, to include the exchange and receipt of information overthe telephone. Positioninvolves sitting, standing, stooping, kneeling, pushing, shoving, lifting,carryingand moving objects that can weigh up to 50 to 100 lbs. This movement can occur throughout the day.Mustalso be able to climb several flights of stairs if necessary. This position will alternate between working indoors in a controlled climate and with proper lighting,toanoutdoorssetting with variable climate and lighting. Must beable tointeract withall typesof individuals, bementally alert, detailoriented, and with good reasoning skills. Must be able to work in small and confined spaces for extended periods of time. Must have finger dexterity for typing / using a keyboard. Must beable towork onmore thanone assignmentat atime with frequent interruptions,changesand delays. Must be able to remain focused and work effectively, efficiently, and cheerfully under such circumstances. For safety reasons,employeemust remain alert to working conditions and aware of safety, health, and environmental concerns. Must be able to work effectively and cheerfully in an environment which may be stressful due to adversarial situations resulting from the proper performance of duties. Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying and moving objects that can weigh up to 25 lbs. This movement can occur throughout the day. Must also be able to climb several flights of stairs if necessary. Must be able to sit and stand for extended periods of time. Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business. Must have finger dexterity for typing / using a keyboard. Must be mobile enough to move around both the office in order to make copies, send mail and faxes and to walk around the property. This could include lengthy walks on uneven areas. Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other associates. Capable of working extended hours, to include evenings, weekends and holidays as necessary. This position may alternate between working indoors in a controlled climate and with proper lighting, to an outdoors setting with variable climate and lighting. Must be able to interact with all types of individuals, be mentally alert, detail oriented, and with good reasoning skills. Must be able to work on more than one assignment at a time with frequent interruptions, changes and delays. Must be able to remain focused and work effectively, efficiently, and cheerfully under such circumstances. For safety reasons, employee must remain alert to working conditions and aware of safety, health, and environmental concerns. Must be able to work effectively and cheerfully in an environment which may be stressful due to adversarial situations resulting from the proper performance of duties.
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Description
Job Overview : As a Maintenance Operations Manager, the primary responsibilityincludes overall maintenance supervision over all Association buildings to include mechanical and electrical systems, utilities, structure, pavements, masonry, concrete, signage, security, fire prevention, and interior / exterior appurtenances.They will ensure that all support and service is conducted and fulfilled in a manner consistent with the goals andobjectivesof management and the association.This person will make recommendations on repairs, replacement maintenance andimplementpreventive maintenance asestablishedby Company procedures and guidelines. Skills & Qualifications :
- Minimumof 5yearsofexperience in management of maintenance department or facility
- Knowledge of electrical, plumbing, mechanical, and carpentry trades. Must be able tooperatetools and equipment related to facility maintenance.
- Knowledgeable in the use of Microsoft Outlook, Word,Exceland PowerPoint
- Highly effective interpersonal skillsand experience with managing staff and outside contractors.
- Strong customer service, communication and interpersonal skillsrequired.
- Contract and Project Management experience
- Facilities Management Professional designation preferred
- AMS designation preferred
Your Responsibilities :
Physical Requirements :
Environmental Requirements :
Physical Requirements / Working Environment The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs. What We Offer : As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision,and others. In addition, you will be eligible for time off benefits, paidholidaysand a 401k with company match. Occasional travel may berequiredto attend training and other company functions. Must havevalidDriver's license. Compensation $60,000annually Disclaimer :
The above informationonthis description has been designed toindicatethe general nature and level of work performed by employees within this classification. It is not designed tocontainor be interpreted as a comprehensive inventory of all duties, responsibilities, and qualificationsrequired ofemployees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules,dutiesand responsibilities to this job at any time.
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Management and Manufacturing
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