Position : Junior Systems Administrator
Department : Internal IT
Reports To : Senior System Administrator
Salary grade : DOE
FLSA Status : Full Time / Non-Exempt / Hourly
Location : San Antonio, TX
Description
The ideal candidate for this role will have a passion for technology. This position will expose the candidate to a wide variety of IT duties. Day to day tasks will vary, so a willingness to learn new things on the job is important, as is the ability to competently complete the tasks assigned. This is more of a general IT position with exposure to many different aspects of IT.
Responsibilities
- Assist senior level IT staff with various day-to-day tasks with the goal of becoming proficient in many areas of IT
- Familiarity and willingness to learn different technologies including networking, security, server / client, backup / restore, Wi-Fi and others
- Familiarity with working in a Microsoft Active Directory based environment, to include, DHCP, DNS, Group Policy.
- Assists with the administration and management of the VMWare virtual environment including SANs.
- Assist with the administration and management of backup systems.
- Provides technical support—identifying, investigating, and resolving users' problems with computer software and hardware—for problems specific to the organization's computer networks and systems.
- Administer user requests and privileges. Training and assistance for end users as assigned
- Applies knowledge of computer software, hardware, and procedures to solve problems.
- Arranges service by software or hardware vendors to repair or replace defective products
- Must be able to accurately document issues / resolutions, switch ports and other relevant networking documentation
- Ability to take direction from more experienced IT staff and handle a task given with minimal supervision
Experience & Required Skills
Experience working with Active Directory, DHCP, DNS, Office 365Experience with prosumer or small business networking equipment, including switches and APsExcellent verbal and written communication skills.Excellent and accurate documentation skillsExcellent interpersonal and customer service skillsAbility to explain technical issues to technical and non-technical staff and customersProficient with Microsoft Office Suite or related softwareStrong analytical and problem-solving skillsEducation & Certification
2 -3 years' experience working in IT in a business environment.Physical Requirements
Ability to sit for extended periods of timeAbility to occasionally stand, stoop, bend, and kneelManual dexterity to use hands and fingers to handle, control computer and telephone keyboardVisual acuity to read printed and electronic documentsAbility to regularly speak clearly so listeners can understandAbility to understand the speech of othersOccasionally lift 10-30 poundsSpecial Requirements
Ability to travel to jobsites and remote offices is requiredNote : This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice to meet the needs of the organization.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
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