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Printer Technician (Print Support Specialist)

Printer Technician (Print Support Specialist)

MDA EdgeBlairsville, GA, US
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Job Summary :

  • Driving : This does require driving a personal vehicle for service call visits and toner / supplies delivery.
  • Interview Type : Virtual at first, then in-person for final candidate determination.
  • You will be responsible for checking Service Now tickets and answering phone calls to respond to service requests and printer supply deliveries on a day-to-day basis.
  • Looking for someone who has experience working with printers previously, along with some network / IT knowledge.
  • This position involves working with Ricoh printers, moving desktop printers, and delivering toner and other consumable parts throughout an entire hospital system, including remote clinics.
  • Lots of walking required; lifting up to 50 lbs.
  • Required : driving a personal vehicle to remote locations.
  • Parking is free.

KEY REQUIREMENTS :

  • High School Diploma (or equivalent) with additional education preferred.
  • IT Help Desk Support experience (application & hardware support).
  • Technical Training & Certifications : Client Certifications.

    • KNOWLEDGE, SKILLS AND ABILITIES :

  • Excellent customer service skills.
  • Good project management skills and ability to prioritize tasks.
  • Strong technical knowledge of network and site-specific printers, and company products.

    • WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS :

  • Typically works in an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level.
  • Requires internal contact within the department and with other corporate personnel, and external contact with customers, agencies, vendors, etc.
  • Work assignments are diversified.
  • Examples of past precedent are used to resolve work problems.
  • New alternatives may be developed to resolve problems.
  • Modest physical effort is required. Work does require walking, standing, bending, reaching, lifting or carrying objects that typically weigh less than 20 lbs.
  • Requires moderate dexterity – regular application of basic skills (calculator, keyboard, hand tools, and eye / hand coordination).

    • Seniority Level

  • Mid-Senior level

    • Employment Type

  • Full-time

    • Job Function

  • Other

    • Industries

  • IT Services and IT Consulting

    • J-18808-Ljbffr

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    Support Specialist • Blairsville, GA, US

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