Finance Manager, AWS Applied AI Solutions Finance

Amazon Connect Finance Manager

Amazon Connect is a comprehensive customer experience solution that has differentiated itself through enterprise-grade availability, scalability, native AI, and competitive pricing. While the solution launched in 2017, it has seen rapid adoption due to its superior customer service at lower costs. Connect has been recognized as an industry leader from Forrester and Gartner. Amazon Connect has continually raised the bar for its AI integrations and is trusted by internal and external customers for their daily operations.

Amazon is seeking a Finance Manager to support a critical pillar of Amazon Connect, Customer Data and Insight Services (Customer Profiles, AWS Personalize, AWS Clean Rooms, etc). The leader in this role will partner with the service GM to provide data driven analysis, strategic decision support, financial planning, and controllership.

Key job responsibilities :

• Serve as the CFO of Customer Data and Insight Services, providing strategic and financial direction and partnering with senior leadership.
• Manage all short and long-term financial objectives, supporting the leadership team with key financial information and operational analytics, and driving a culture of accountability in managing the business.
• Drive the business to develop challenging goals, business strategy, and financial plans, working with the Customer Data Insight Org's leadership team to deliver against these plans.
• Lead the planning and analysis for the business including monthly, quarterly, and ad hoc reviews.
• Perform ad-hoc analysis as needed and present findings to senior management.

A day in the life :

About the team :

We are at a transformational moment where Artificial Intelligence (AI) will transform how people work and where they spend their time. We are excited about the future of agentic applications, and we are focused on building business applications that leverage Amazon's operational expertise to deliver solutions that businesses will love and trust for their day-to-day success. Our AWS Applied AI Solutions organization operates a set of diverse businesses, putting AI to work delivering better customer experience, operational excellence, and speed of execution. A flagship solution is Amazon Connect.